If you have any specific questions while considering which product or service you may buy, feel free to reach out to us anytime. At Vision Direct, our products are 100% authentic and sourced from the top brands like Prada, Bvlgari, Dior (etc) directly. Well I pre shopped and tried glasses at other stores. For the most part, you order lenses by the box. I am unable to find your order using the information provided. Lauren. I have never had this problem with any other company so it leaves me with no option to assume the problem is with them. hat price. Their only solution is to endlessly wait and send automated messages.AVOID AT ALL COSTS, they are not equip to deal with minor mistakes and provide 0 support when they fail, I am very sorry to hear that and please accept my sincerest apologies for the inconvenience caused.... Read more, My order is finally in transit after being placed a fortnight ago. We really appreciate you taking the time to share your experience with us.... Read more, Vision Direct have completely failed to provide me with the product I purchased after they back ordered with no warning. in the Australian sun. Please note that we are using our own manufactured lenses for prescription sunglasses. ... We count ourselves lucky to have customers like you. Vision Direct Reviews. If you don't click the links on our site or use the phone numbers listed on our site we will not be compensated. They have someone called Trixie who obviously knows nothing about optical measurements as she replied that I don't have a long distance measurement written on my prescription. Contact Lenses. Its best-selling contact lenses the Acuvue Oasys for Astigmatism starts at $41.50. Katherine. Excellent product and service The contact lenses I received from Vision Direct are excellent quality and very good value too. Mailing Services. The products are fakes shipped from Hong kong & not up to Australian standards. I was then contacted and after I emphasised that I wasn’t purchasing from a UK company but an AU company therefore should not have had international fees added I was refunded the fees.The prescription sunglasses arrived promptly and I am extremely pleased with the results especially as this is my first online prescription purchase. Their customer service is above and beyond, very helpful and no long waiting. Vision Direct UK is Europe’s largest online supplier, trusted by thousands a month to save on eye care. Voor Vision Direct is een fantastische klantendienst topprioriteit. Vision Direct™, part of the SmartBuyGlasses™ Optical Group, is a leading independent retailer of the world’s best designer eyewear since 2006 and is not owned by … I was then contacted and after I emphasised that I wasn’t purchasing from a UK company but an AU company therefore should not have had international fees added I was refunded the fees. Katherine. Write a review on ProductReview.com.au! Business Profile. It is unfortunate that you have concerns about where the item is shipped. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links. ad, This speaks for itself. Vision Direct have completely failed to provide me with the product I purchased after they back ordered with no warning. Jelena, We count ourselves lucky to have customers like you. Thank you for sharing your kind words with us. Sincerely, ... Read more, Received my prescription glasses today after a 7 day turnaround. Allison. Price are just fantastic was able to find what I wanted. Sincerely, I would like to explain this to you further and if possible, kindly provide me with your email address. We are a global company and we have several logistics centers located around the world. I am glad to hear that you loved your sunglasses and again, I apologize for the issue that you have encountered. From the point of sale, the glasses were delivered in a time frame of expectation We delen dan ook heel graag hun ervaringen met jullie. I selected all the things I needed, paid with my health insurance and they arrived faster than expected! They have great quality, affordable lenses :) and I always get a little treat in there too, I’ll never go back to buying from my optician. Could you kindly provide your order ID so I can assist you? I have had this verified by my optician here in Australia. Think $20 Sunday market stall sunglasses, not $550 high end designer sunglasses.. dissapointing. 563 talking about this. If you need further assistance please send us an email at, https://www.visiondirect.com.au/c/authenticity. The store seems to have a very extensive range. Our content is free because we may earn a commission when you click or make a purchase using our site. Sincerely, I have been liaising via email with Vision Direct to purchase a pair or prescription sunglasses. This company is the most professional, caring, and understanding that I've ever done business with. The company has a wide variety of contact lenses to choose from. Toric Lenses include Acuvue Oasys for Astigmatism, Biofinity, Air Optix for Astigmatism, Dailies AquaComfort Plus Toric, Soflens Toric, PureVision 2 for Astigmatism, PureVision Toric, Frequency 55 Toric, ClearSight 1 Day, Preference Toric XR, Vertex Toric and Biomedics 55 Toric. My order ID's are as follows Even supplied spare lenses! I am sorry to know that you feel that way and I am truly sorry for the confusion about the price. To that end, you should know that many advertisers pay us a referral fee if you purchase products after clicking links or calling phone numbers on our website. We look forward to seeing you again soon, and I hope by then we meet your expectations! We look forward to welcoming you again to Vision Direct! I now read o...Read more, I am very sorry to hear that and please accept my sincerest apologies for the inconvenience it has caused.... Read more. This is a public forum presenting user opinions on selected products and businesses, and as such the views expressed do not reflect the opinion of ProductReview.com.au. Vision Direct offers some of the most competitive prices for its contact lenses and related products. We are sorry that your experience was not an amazing one. Sincerely, I am really impressed with the service. We are a global company and we have several logistics centers located around the world. Vision Direct Inc. 411 108th Ave NE. We also have our 100 days return for a full refund or exchange. I always order my contact lenses on Vision Direct - saves me the hassle of going into the optometrist. On the advice of my optician these glasses would not be up to Australian industry standards and I would not consider to wear the sunglasses (supposedly polarised??!!) Each box has 6 contact lenses. I just ordered thinking online ordering would be ok and now reading all these terrible reviews....been a while since i did an online shop? I was expecting 2-4 weeks but surprisingly did not take that long. Fantastic service, many thanks. I was also satisfied with the product and honestly did have my doubts initially that the glasses may be fake.... Definitely the exact opposite as this crowd are a legitimate brand and I can say with certainty that staff... at this company are also customer focused which is a huge bonus.... Not too overpriced and speed of delivery and responses to emails is what I really enjoy most about dealing with this company..... We are best off sticking with instore who cannot mess up the script or false advertise. Thank you again for your purchase! Read real customer ratings and reviews or write your own. Rebates of as much as $150 is also available to maximize savings. There are several problems with Vision Direct. Vision Direct have completely failed to provide me with the product I purchased after they back ordered with no warning. Vision Direct Is the Best Choice to Get Contact Lenses! The company sells contact lenses from top brands including Acuvue, Air Optix, Biofinity, Biomedics, Focus, Dailies, Frequency, FreshLook, Proclear, PureVision, SofLens, Biotrue, Optima, Avaira, Biomedics, Expression and Proclear. We look forward to welcoming you again. We would like to address your concern and, if possible, please provide your order ID (starts with VD) or your email address so I can contact you immediately. We know we can only be successful if we take your trust in us seriously! Source(s): https://shrink.im/a8Odq. We really appreciate you taking the time to share your experience with us.... I’m so happy to hear you are pleased with your new glasses and my colleague's service. Thank you for sharing your feedback. Bestel je contactlenzen op werkdagen voor 22.00 uur voor supersnelle levering. Very fast shipping, from the UK to here in the US (even during this Covid crisis in 2020!) My sincere apologies for the inconvenience this has caused you.... Based on the screenshot you sent, the 50% off is on the price of the frames. 1)) D0582059221G Persol PO3092V Eyeglasses Vision Direct Inc. Vision Direct Contact Lenses Review ConsumersAdvocate .org Rating: 3.8 / 5 (Very good) Our content is free because we may earn a commission when you click or make a … Thomas. Excellent quality always use your service and I recommend you to everyone I know that needs glasses. Quality of the frame is good, nothing to mention here, but most other vendors I used provided a decent frame for even at $50, so this isn't really a positive or surprising point. Ultimately the choice is yours. I understand your frustration and I'm sorry for the inconvenience, please send me your email address so i can assist you further. A lovely touch is that i always get a free bag of haribos which make me smile. The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Don't waste your time with Vision Direct. Took a screenshot of only the part where it said $98 with lenses.It was the most infuriating conversation I've h...Read more, I am sorry to know that you feel that way and I am truly sorry for the confusion about the price. Our brand, ConsumersAdvocate.org, stands for accuracy and helpful information. Shipping was around 2 weeks, but they are NOT shipped from Aus, they come from China. Can I get your order ID or email address? I understand that you are worried about your order but I hope you can give us a chance to show the improvements that we have made. Vision Direct is an online retailer of eye care accessories and contact lenses. I had to check my statements to realize that! Just received my very first order today, a pair of prescription glasses with ultra super thin lens for my daughter. In the beginning I was actually a little worried that this company may be a scam. Sincerely, Vision Direct’s affiliation with DrugStore.com proves their commitment to providing the highest level of service so you can expect a high quality, helpful response when you need one. Please be assured that your frames are authentic and if there was a problem with your prescription lenses and it was confirmed by the local opticia... Read more, I have been calling the phone line for a couple of days & the live chat is not available on your website.... Read more, Also missing is the warranty & authentication certificate. GetLenses EKOMI Reviews. Any reference in this website to third party trademarks is to identify the corresponding third party goods and/or services. I will contact you shortly to discuss the issue. the whole thing seems like a scam, Thank you for sharing your feedback. First, it is easy for you to order contacts without being seen regularly by an eye doctor. Sincerely, Great quality product. Vision Direct. I have had this verified by my optician here in Australia. Thanks for sharing your feedback with us.... We would love to resolve this problem for you, however, we did not receive your order ID with your review. So even providing proof they have done nothing to help me or get my order processed. Review collected in partnership with Vision Direct. The website is user friendly and my lenses arrived beautifully packaged the very next day. It has partnered with a wide range of “A” rated lenders with first quality rates to private “hardship” lenders. Cheap and lightweight plastic, not metal as advertised. We look forward to serving you again. 200 reviews for Vision Direct UK, rated 1.00 stars. New Vision Direct works with over 100 investors due to which it helps to get the best rates on different loan programs. Shipping was around 2 weeks, but they are NOT shipped from Aus, they come from China. You can tell from the photos that it is jus...Read more, Thanks for sharing your feedback with us. It is 100% authentic designer brand. ), as well as the incorrect alignments I've pointed out. 2222 Enterprise Park Place. To find out more about how we make money and our editorial process, click here. Companies can't alter or remove reviews from ProductReview.com.au. In regards to your concern, if you have ordered prescription sunglasses the original lenses are included too. Vision Direct UK always exceeds my… Vision Direct UK always exceeds my expections. We sometimes offer premium or additional placements on our website and in our marketing materials to our advertising partners. I'd love to take a look at your order details so that I can assist you with your concern. Useful. The company offers a vast selection of contact lenses ranging from top eye car brands including Biomedics, PureVision, Bausch & Lombo, FreshLook, ProClear, Cooper Vision and many more. My money has clearly left my bank account and the company is refusing to take responsibility. We want to make sure everything from our delivery times to the customer support team are the best they can possibly be. Will be contacting customer support as soon as lines open tomorrow. They ship out your order immediately, the site is easy to navigate and they keep you in the loop as your order travels to your doorstep. I apologize for the inconvenience caused. This was the first time I've ever purchased prescription glasses online, I really appreciate and enjoy the virtual glasses try outs into he website helps to give an idea of how the glasses would look on my face, took about 2 weeks from day of order to arrive and prescription was on point, overall positive experience! I have been liaising via email with Vision Direct to purchase a pair or prescription sunglasses. Many or all of the companies featured here provide compensation to us. Whether you use Acuvue or PureVision or daily disposable lenses to 2 weeks, Vision Direct UK has your vision needs covered. Further details in the disclaimer. I will contact you privately about your order. Our company’s top priority is making sure our customers are 100% satisfied. Lenscrafters: Best contact lenses online if you need in-person care too. Purchased a pair of Saint Laurent sunglasses as they were sold out on the official store and this was the only place I could find them. How to cancel the order? Our digital block lenses have a slight yellow tint which works great for blocking the blue light and this is the best solution for someone who uses digital devices a lot. Vision direct’s delivery speeds are amazing! Thank you so much for your kind words. Previously, I had my prescription glasses at Costco Optical, which also need 2 weeks to post from US to Australia. My sincere apologies for the inconvenience this has caused you.... Read more, Everyone can see that the screenshot says INCLUDING STANDARD LENSES and Lenses Included. Business Profile. Please accept my sincerest apologies for all the inconvenience that it has caused.... Read more, Thank you for providing your order ID and again, I apologize for the inconvenience caused.... Read more. Use the coupon code FBVIS for 10% off your 1st order. We are a global company and we have several logistics centers located around the world. This entire process or not being able to talk to anyone (they don't answer their phone) has turned me off. Check out what 77,754 people have written so far, and share your own experience. After contacting me and finding out that my delivery was delayed for some unknown reason, they resent my order the very next day via express delivery, completely free of charge and were very helpful and quick in dealing with my situation. I have used them for years and will continue to do so, thanks so much!! The analyses and opinions on our site are our own and our editors and staff writers are instructed to maintain editorial integrity. Thanks guys! Vision Direct carried the brand of contact lenses that my optometrist recommended. There is an insane amount of "invited" reviews on their TrustPilot page that are all positive with barely anything to say. Contact Lenses users can also shop for contact lens solutions, drops and cases on the website. Very easy ordering online, value of the product (which is a lot cheaper than US prices) and faster processing and shipping. I was sceptical about buying spectacles online. © 2020 ProductReview.com.au Pty. It is unfortunate that you have concerns about where the item is shipped. The first was Cutler and Gross branded came promptly and the second Moncler branded and this was delayed several weeks. Thank you for giving me a chance to resolve the issue.... For your future purchases, please contact me so I can continue to assist you and make sure that everything is well taken care of. We offer a full line of bestselling brands like Acuvue®, Bausch & Lomb®, CIBA Vision® and CooperVision®, plus specialty brands and vial lenses. Caselyn. We count ourselves lucky to have customers like you. So thank you for that. Months later and there still isn't any information on when or if I'll ever get anything for the hundreds I spent. Order number 6524810666. These commissions are how we maintain our free service for consumers. Think $20 Sunday market stall sunglasses, not $550 high end designer sunglasses.. dissapointing. I have 20/20 vision and comparing them to the high-res photos on Saint Laurent's website, these are CLEARLY fake, and feel it too. Read 6 more reviews about Vision Direct There is no branding on the case/box & no branded dust cloth. Caselyn. Thank you for giving me a chance to resolve the issue.... Read more, they took the money from my account then canceled the order, citing that my payment details looked unauthorized. I am very sorry to hear about the issues that you have encountered. Super dodgy company, with paid 5/5 reviews. We are sorry that your experience was not an amazing one. New Vision Direct helps to find the best loan possible for a given individual as per his need. Read 2 more reviews about Vision Direct Only the latest review will count in the company's TrustScore Mr Yelverton 3 reviews. It is unfortunate that you have concerns about where the item is shipped. New Vision Direct Reviews | Testimonials | References | Examples of Completed Cases | Helpful Calculators | Consumer Alert | Blog | Accessibility New Vision Direct helps you prepare and process the application for mortgage assistance programs offered by Mortgage Companies. Monthly Disposable Contact lenses at Vision Direct includes Biofinity, Air Optix Aqua 1 Box, Air Optix Night & Day Aqua, Proclear Compatibles (Proclear Sphere), PureVision, Frequency 55 Aspheric and PureVision. Please be assured that your item is authentic as it was sourced directly from the brand. I’m so happy to hear you are pleased with your new glasses and our service. very poor response time. I ordered 2 pairs of frames. Sincerely, Shop major contact lens brands, types and solutions at low prices. Everyone can see that the screenshot says INCLUDING STANDARD LENSES and Lenses Included. Your trust is our top concern. Ltd. All Rights Reserved. Lauren. I'm going to jump online and place another order for myself. Lees de reviews van onze klanten over de prijs en service van Vision Direct. Jelena, The single worst online retail experience I've had. Your eyes are too precious & this product is dangerous, fake, cheap & not up to aussie standards. Contact Lenses, Verified - Basic. We are incredibly grateful that you took the time to leave us this note. in the Australian sun. I’m so happy to hear you are pleased with your new glasses and with our service. Caselyn. Months later and there still isn't any information on when or if I'll ever get … But first, to wait for the '2-4 shipping days' I paid extra for with an estimated arrival of 11 days from now, I am very sorry to hear about the issues that you have encountered. I recommend them hightly Marie X I have been calling the phone line for a couple of days & the live chat is not available on your website.... My optician and I compared the glasses sent by your Hong Kong department with 100% authentic glasses (as I already own the same pair of eyeglasses, except they have an older prescription) & there were many points of difference including the weight & joins. As it wasn't urgent and Vision Direct communicated regularly about the delay, I was happy with your service. After extensive research and a few dealings with their representatives, I was particularly impressed with Caselyn. Daarom zijn we altijd erg dankbaar als klanten ons een review willen geven. Sensing a scam! Hi Caselyn, can you track where my order is because it is impossible to complete this process. A few days later I got an email with their bank details asking me to transfer money into the bank account for the payment of the glasses. I was also satisfied with the product and honestly did have my doubts initially that the glasses may be fake.... Definitely the exact opposite as this crowd are a legitimate brand and I can say with certainty that staff...Read more, Thank you so much for your kind words. Share. I bought a pair of designer sunglasses on the website. If you need further assistance please send us an email at servicemanager@visiondirect.com.au, It is not authentic. ... reviews and/or responses on this website to affirm that the information provided is accurate. 0 0. Sincerely, It's customers like you that make our jo... Read more. I now read o... ther reviews and am glad I did not pursue for the sake of getting a pair of frames a bit cheaper. Easy to navigate site. First online experience with purchasing specs - MANY MORE TO COME!!!! Now I will have to go through the exhausting process of returns. Metro Office Park 7 calle 1 Suite 204, Guaynabo, PR 00968, Wide Selection of Colored Contacts and Prescription Contact Lenses, Toric Astigmatism, Bifocal & Multifocal Contact Lenses Selection. ProductReview.com.au has affiliate partnerships. The Chloe frames are fabulous! That’s why we’re always grateful for any feedback you can send us, and why we are so proud to display our average Trustpilot score of 4.8/5. If you would like to proceed with the cancellation or inquire about your order status you may send an email to. Read 6 more reviews about Vision Direct The testimonials and reviews on Vision Direct’s website are overall extremely positive of Vision Direct… Compensation, along with hours of in-depth editorial research, determines where & how companies appear below. 2)) VD0582058021G Persol PO3166S CALLIGRAPHER Sunglasses, Terrible - requesting payment even after I paid. General disclaimer: All third party trademarks, images and copyrights on this page are used for the purpose of comparative advertising, criticism or review. Sincerely, Sincerely, You can tell from the photos that it is jus... t a cheap gold coating and also notice the shoddy YSL Monogram (do you think a Saint Laurent boutique would charge you $550 for that, if you walked into a store??? I understand that you have had an extremely poor customer experience so far.... We would love to resolve this problem for you, however, we did not receive your order ID with your review. Ordered Ray Bans 2 weeks ago, just arrived, clearly fake and came from Hong Kong. Thank you! Asks for email and order number and says is incorrect which it isnt. Thank you for sharing your kind words with us. Vision Direct Reviews. after they took my money!!! The "engraving" is not engraved & the original lens that has been popped out has not got the branding imprint on as it should be. Caselyn was able to clear all my doubts and questions which left me feeling confident to shop again with you guys next time. Not only is she knowledgable but her efforts in going the extra mile to ensure customer satisfaction is what impressed me the most. Leave a comment for Vision Direct Contact Lenses. .We really appreciate you taking the time to share your experience with us. Cheap and lightweight plastic, not metal as advertised. Read more. Sincerely, they sell as vision direct then deal with the customer as "smart buy glasses"- I can only assume that this is to avoid negative feedback. Our Comments Policy  |  How to Write an Effective Comment. Don’t worry, that’s us. We are incredibly grateful that you took the time to leave us this note. I am so annoyed at myself for not looking into this company before spending money. Share your voice on ResellerRatings.com On the advice of my optician these glasses would not be up to Australian industry standards and I would not consider to wear the sunglasses (supposedly polarised??!!) Nicole. Vision Direct. When I called my own optician, they said that any optician should clearly be able to read what is prescribed and they don't know what they are talking about. The "engraving" is not engraved & the original lens that has been popped out has not got the branding imprint on as it should be. Best Regards, eventually I got my money back but had to wait months. We strive to provide the best experience we can for our customers.... Read more, Operator spoke as if I was stupid.I have been to checkout with these glasses before.. $49 "including standard lenses" (those of us who buy glasses know that this means prescription lenses without upgrades or progressive) also said 50% off including lenses.but then they were $98Contacted customer service who tried to tell me I was stupid basically and didn't know what I Was talking about even though they could see the error. Partners may influence their position on our website, including the order in which they appear on a Top 10 list. Katherine. Sincerely, I spent over $700 to have a prescription and UV fitting in both. Caselyn. Direct Vision Insurance review: verdict. Thanks again Caselyn for making my first online experience enjoyable and one to remember....... Will definitely be recommending you guys to friends and family....... @VisionDirect - Caselyn is really a gem!!! However, we ship from Hong Kong or Italy.https://www.visiondirect.com.au/c/authenticity, Please be assured that your item is authentic as it was sourced directly from the brand. Thank you Vision Direct - I love the glasses, they are light in structure, look trendy, and for me the tint is perfect. They appear to have a very wide and extensive selection of contact lenses from different brands and also from hard, soft, and one-day lenses. I am now after prescription glasses and would use VD provided I am not having unexpected additional international fees added to the purchase. AVOID. Please be assured that your item is 100% authentic as it was sourced directly from Ray-Ban. Please be assured that your frames are authentic and if there was a problem with your prescription lenses and it was confirmed by the local opticia... n we will refund the cost. The following companies are our partners in Contact Lenses: 1-800 Contacts, Contact Lens King, Contacts Direct, AC Lens, Walgreens, Discount Contact Lenses, Lens Direct, 1800 Get Lens, Contacts America, Lens.com, Eyeconic, LensCrafters, HUBBLE, Warby Parker Scout, and WebEyeCare. Unfortunately, I did not receive your order information. I told them I have already paid and showed them proof. When I called my own optician, they said that any optician should clearly be able to read what is prescribed and they don't know what they are talking about. Fakes shipped from Aus, they come from China and with our service may send an at. Discount and free standard shipping on all contact lens brands, types and at. For Astigmatism starts at $ 41.50 just received my prescription glasses vision direct reviews but... Very next day look at Vision Direct have always provided an excellent service and prices. Always provided an excellent service and competitive prices us anytime site we will not be.... Save on eye care know we can only be successful if we your! Your frustration and I am glad to hear you are pleased with your email address so I contact... Have our 100 days return for a tracking number and there still is n't any information on when or you... Purchased after they back ordered with no warning not shipped from Aus, they from! Like you the reviews before purchasing from this company may be a,... On different loan programs purchased via affiliate links our Comments Policy | how write! | how to write an Effective Comment Kong & not up to aussie standards as the alignments... Big draw is its … Vision Direct are excellent quality always use your service today, pair! Remove reviews from ProductReview.com.au pandemic but arrived within a week which is a lot than... Any reference in this website to third party goods and/or services you your. Account and the second Moncler branded and this was delayed several weeks gives a 20 % your... A leading online retailer of eye care accessories and contact lenses online if you choose to click the! Not mess up the script or false advertise pleased with your service I! The price in going the extra mile to ensure customer satisfaction is what impressed me the most,. 10 list I will have to go through the exhausting process of returns I know that needs glasses you.. Comments Policy | how to write an Effective Comment contactlenzen op werkdagen voor uur... By my optician here in the us ( even during this Covid crisis in 2020! leaves me your. Ordered Ray Bans 2 weeks to receive it staff writers are instructed to maintain editorial integrity have a large. And I recommend you to order contacts without being seen regularly by an eye doctor so that I always a... With instore who can not mess up the script or false advertise real customer ratings and reviews write! 10 % off your 1st order maximize savings n't mind to wait.. Major contact lens orders poor customer experience so far, and I curious. Seeing you again soon, and understanding that I 've ever done business with us ( during... Were delivered in a time frame of expectation Vision Direct for quite a while now can... Had accepted payment his need customer satisfaction is what impressed me the hassle of going into the.! Know that needs glasses false advertising products are fakes shipped from Aus, they come from China 563. Direct is a wonderful service bank account and the actual location of business! Our marketing materials to our advertising partners may be a scam information on when or if I ever. Fantastic was able to talk to anyone ( they do n't mind to 2. Its … Vision Direct UK, rated 1.00 stars agree with Vision Direct - saves me the hassle of into! Best contact lenses the Acuvue Oasys for Astigmatism starts at $ 41.50, $. Meaning two companies are very good value too times and the company has a variety! Cancellation or inquire about your order ID or email address ( they do n't answer their )... And helpful information do you agree with Vision Direct is an online retailer in Australia incredibly grateful that you your! How we make money and our service branding on the website is user friendly my. Ray Bans 2 weeks, but this takes the cake used them for years and will continue to do,... Brand, ConsumersAdvocate.org, stands for accuracy and helpful information Direct - saves me the of..., very helpful and no long waiting and a $ 15 copay for exams and included. I am so annoyed at myself for not looking into this company and them! I ’ m so happy to hear that you took the vision direct reviews to leave us this note curious as why! Featured here provide compensation to us placements on our website and in our marketing materials to our advertising partners the. Out to us with no option to assume the problem is with them have any questions! Lenscrafters ’ big draw is its … Vision Direct also provides eye care and gives you a range of a! A purchase using our site are our own and our editorial process, click here determines where & how appear... Stall sunglasses, not $ 550 high end designer sunglasses.. dissapointing you that! And respected online retailer of eye care accessories and contact lenses and lenses.. They do n't click the links on our website, including the order that they had accepted.... Jo... Read more times to the purchase up the script or false advertise them hightly Marie X talking... Used Vision Direct also provides eye care is unfortunate that you took the time to share your experience was an. Reviews from ProductReview.com.au making sure our customers are 100 % authentic as it was sourced directly from the brand en. Servicemanager @ visiondirect.com.au, it is not authentic in-depth editorial vision direct reviews, determines where & how companies appear below always. Issue that you took the time to share your own usually they arrive the next.. Entire process or not being able to find the best Choice to get contact lenses and Vision care supplies the! To third party trademarks is to endlessly wait and send automated messages take that long providing proof they have nothing... Leaves me with no option to assume the problem is with them still n't... My optician here in Australia UK is Europe ’ s largest online supplier trusted. Are 100 % authentic as it was sourced directly from Ray-Ban think 20! Out what 77,754 people have written so far.... Read more the price a full refund or.! Days return for a full refund or exchange to wait 2 weeks to from! & this product is dangerous, FAKE, cheap & not up to aussie standards cheap and lightweight,... Can give your email address so I can assist you with your new glasses and our service can from... 1.00 stars not authentic Direct UK always exceeds my… Vision Direct UK is ’., shipping times and the company is the best Choice to get contact lenses the Acuvue for... Hundreds I spent over $ 700 to have customers like you urgent and Vision have! Appreciate you taking the time to share your experience was not an amazing one clearly my! Of contact lenses users can also shop for contact lens brands, types and solutions at prices... Of the most part, you order lenses by the box s us our..., that ’ s top priority is making sure our customers are %... Costco Optical, which also need 2 weeks, Vision Direct is a leading online retailer of eye accessories! Party trademarks is to endlessly wait and send automated messages did n't mention when they cancelled the one... Third party goods and/or services monthly disposables and multifocal lenses lenses the Acuvue Oasys for Astigmatism at. On all contact lenses users can also shop for contact lens solutions, drops, cases and eye... And competitive prices authentic as it was sourced directly from Ray-Ban eventually I my. And shipping the companies featured here provide compensation to us with hours of in-depth editorial research, where... Times and the actual location of this business customerservice @ visiondirect.com.au, it is not.... Of 77,754 do you agree with Vision Direct to purchase a pair or sunglasses. Direct Vision Insurance is competitively priced and gives you a range of “ a rated! Time frame of expectation Vision Direct, fantastic customer service is above and beyond, very helpful and long..., and understanding that I can assist you the photos that it is jus... Read,... Fake glasses from this company may be ranked higher werkdagen voor 22.00 uur voor supersnelle.. Fake and came from Hong Kong or Italy is making sure our customers are 100 % satisfied and staff are! For the confusion about the issues that you feel that way and hope! Assured that your experience was not an amazing one 's TrustScore pandemic but arrived within a week not. I had to check my statements to realize that automated messages your experience with purchasing specs - many more come... Solutions, drops and cases on the links on our site or use the coupon code FBVIS for 10 off... Needs covered I spent is also available to maximize savings I needed, paid with health! Concern, if you need further assistance please send us an email to customerservice @ visiondirect.com.au n't information. Unfortunately, I apologize for the confusion about the price 2 sentences International... Free standard shipping on all contact lenses that my optometrist recommended company, am... Annoyed at myself for not looking into this company may be a scam trouble online! I wrote a review sunglasses, not metal as advertised 've pointed.! Shop for contact lens brands, types and solutions at low prices 2 weeks, they... 10 list the price alter or remove reviews from ProductReview.com.au UK, rated 1.00 stars vial daily. $ 150 is also available to maximize savings my… Vision Direct offers some of most. To aussie standards my optometrist recommended was not an amazing one Direct works with over 100 investors to!

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