Best to get it in as soon as possible of course. Forum discussion: Dug this out of a box. Essentially this is rebooting the … You guys ever wonder why the person you speak to about your tech’s expected time arrival is a mystery most of the time? ... You have the receipt, and the email as well, just chat with a comcast agent and they will help you. The overall rating of the company is 1.6 and consumers are mostly dissatisfied.. Comcast Overview. I believe because of a short time frame, the system has not updated your account status as being closed, which is why you received an email notification. If we send you a return kit. We know interruptions are inconvenient and appreciate you bearing with us while we make these improvements. Pack up the equipment you're sending back to us. [att=1] Shares have added about 0.4% in that time frame, outperforming the S&P 500. A month has gone by since the last earnings report for Comcast (CMCSA). Give the kit to your mail carrier or drop it off at a post office. If you choose the Nerd icon on far right of row it will show the true output of that particular video and audio. The relationship between my Girlfriend and I went sour due to the delay in her returning the equipment within the 30 Day time frame. Chose the resolution from list to force video output. 1.5/768 maybe. That’s because to the customer service rep at Comcast, it is. Also they have temporarily extended the return time frame from 21 days to 60 because of all the delays. timeframe to return cable tv equipment after canceling hi all, sorry if this question was answered somewhere else, but i called to cancel my cable tv service last Saturday and have been so busy that i haven’t had time to drop the equipment off. (blue 4K icon) is 4K, select it if different. Just make sure to keep receipt showing they took possession.----- Self-Install kit with a DCM-305R modem. Perhaps less. Prepare for planned maintenance with Comcast Business. So I paid the $507.00 and was informed by COMCAST Associates that I would be refunded the $507.00 if the equipment was ever returned. 768/256? Recent recommendations regarding this business are as follows: "Don't contact Comcast", "Tell the truth the fist time. Customers have several options when it comes to receiving, installing or returning equipment, including: Calling 1-800-XFINITY to order a self-install kit, making it convenient for customers to add, install and activate Comcast services on their own schedules. The local affiliates for NBC and CVS showed a status code of “S0a00.” The “fix” was to unplug the HD DVR box and plug it back in. I'm being billed after cancelling service and returning equipment. If you've received a notice about our upcoming work in your area, you can expect service interruptions for several hours on the day we install new fiber. TIP: Sign up for outage alerts. Can't remember what my speeds were back in late 2003. Attach the prepaid shipping label to the return kit. If we include a prepaid label in your new equipment's box. Experience. Comcast was first mentioned on PissedConsumer on Aug 02, 2007 and since then this brand received 5063 reviews.. Comcast ranks 299 of 1408 in Telecommunications category. Depending on equipment used by the person supplying the video the picture may be 25, 30, or 60 frame … A week ago, I stopped receiving some of the channels that I pay for on Comcast. Xfinity/Comcast Customer Care numbers: 800-266-2278 (800.Comcast) or 800-934-6489 (800.Xfinity). Use the materials that came in the new equipment's box to pack up your equipment. Channels that I pay for on Comcast week ago, I stopped receiving some of the that! The company is 1.6 and consumers are mostly dissatisfied s & P.... As follows: `` Do n't contact Comcast '', `` Tell the truth the fist.. 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