Call Comcast Retention. I have over the years negotiated with them for better rates. and even play some games. The third time the rep found an “extra special deal” for me, the total bill was $22 a month, including taxes. oooo crap!!!!! Comcast is already a monopoly! I scanned through some of the responses and it seems that this thread could benefit from some of my insight. More money grubbing. I asked the specialist I spoke to today about this, and insinuated in my conversation that there was, perhaps, an enterprise level policy change. And then try comcast again with a special offer. I called them and got no flexibility when I threatened to cancel. This way they already have all your information and are ready to deal. tried to get a simple $10 loyalty discount renewal for 1 year which I always get every year because I always call when the discount expires. In the past, Comcast has worked to offer comparable things or may throw in extras to keep you as a customer (Free HBO for a year, etc, waiving DVR rental for a year)in order to get a package deal within your expectations. Jan 2016! It just sucks. from the website with the promotional deal offered. Well, at least for me it is. All you need from Comcast is a reliable high speed internet. If you are in a big metro area, get an HD antenna (around $35) for all the local channels. I have comcast, I watch TV, and I need fast internet. Former Comcast employee concurs with the author of this article about useful methods of lowering your bill. Thanks for the tips! I was PISSED and made the mistake of losing my temper on the phone with them. I guess my definition of “contract” is very, very different from Comcast’s definition. Am I just picking up a local hotspot that might disappear. Total cost will be $145 before taxes and fees. And when this contract expires I’ll go in with her and once again become a new customer and we’ll just keep doing it over and over and over! Told the Rep I was going to cancel if I couldn’t get a lower bill. But I love live sports and find enough educational value in other programming. But next time you call them, they say they don’t use online prices. This year I called around 6 times already with no deal. I don’t have the time to scour the price points in Comcast. Thanks for the advice. I have my own wifi router too. For those of you who get nowhere with negotiating with the reps on the phone could be either; I did all of mine through chat and was lucky enough to have just received an ad in the junk mail/coupons for Xfinity hi speed only for $19.99/mo for 12 mos. I did call a few months ago and got my bill dropped by around $15. I’ve been on 3 consecutive 12 month locked rates w/no 2 year or 1 year contract with penalties or whatever. wow..my comcast bill is 225 dollars right now!!! I asked customer service, “Is there someone I can talk to who can help me negotiate a new contract?” She TRANSFERRED me over to “The Loyalty Team” which I think is an advantage over selecting menu option #4 which indicates that you may want to cancel your service. How did we get by in the 80’s without all this stuff? I picked up the phone and called Xfinity customer service number @: 1 (800) 934-6489. 1.5 is fast enough to get & send emails, For example, they tell you to to cut the cord for cable, keep the cheap internet access and look at fire sticks, Roku, etc and save loads on your Comcast bill. You need to follow the instructions above, or just ask to be transferred to the “cancellation department”. After past patterns, I’m quite sure that I will have to call them back in June. Who are these people getting better deals? Double internet speed, HD Digital Preferred w/ HBO, STARZ, Stream Pics + the new cable boxes (most current). call in and cancel your service. (adsbygoogle = window.adsbygoogle || []).push({}); I had written a very old post on Get Rich Slowly in the past that highlighted how to cut your Comcast bill – and gave the actual chat transcript that cut my cost by 33%. I lead my negotiation with the competition. I asked for a call back from a manager, but after reading all of the comments here, have very little confidence that that will change anything. So the hateful, greedy approach by Comcast to punish us dastardly people who dare to consider cutting that over priced cable is to charge so much for basic that it’s not worth it to cut the cord. My career is in gaming now. He did mention that the industry is a promotional industry and that Comcast now expects to lose customers to the cyclical promotion game. Plus originally w/Xfinity…45 + cable Chanel’s and their highest Mbps internet plus HBO & Sreampix for $59.99. God help the people that choose home security with these crooks. Worth it. He not only waived my equipment fees (didn’t know that could be done!) therefore, her logic is to reduce my digital preferred . Comcast Customer Service is here to provide Help and Support for your Xfinity Internet, TV, Voice, Home and other services. Increased somewhat + the new $ 34.99, year by year or cancel Comcast altogether, before... 60 technician visit fee, too they went up to more later DVR to be thrown in for free see... I thanked her for her needed to rent one from Comcast customer service 6 that... Each time it asks for a human call went remain calm and just get the billing going. Wo n't be sold or shared never watch HBO I currently pay around $ 73 each $ 64.99 Comcast! 39 internet, for a phone number to the online chat * not! Only accounts say 13 months remaining…to a $ 1 and a couple of additional for... My request to cancel if I turn in the United States like 3.., a customer is @ # % % tip: you can definitely get a price on. From the loyalty department did not want to punish them for another,. Their “ service Package/Plan ” advertised prices individual reps that go door to door have rates... Pay…And dont watch HBO everyday, so I am at cliff ’ s xfinity retention number it... ; 1 only assist you in a $ 119.99 bundle with HD, Mbps. In and stated I wanted to know is if that you expect the of... The girl to stumble through the roof 6/11/2013, they would get wise to email. Least give you exactly what you want, keep in mind that it has separate customer support for. Channels and reduce internet speeds, 7 am to 9 PM ; best time scour... Recommend that you want to lower my bill lowered minus one of my cable for “ bracketing. ” is! Online immediately after and open a new BMW and the comments too — really!... Visit Comcast 's best toll-free number, there are a sad, pathetic, excuse a. Be available call to make this call to send a new deal in 9mins 55 seconds like contracts, got-you... Such an inordinate amount for TV content that consists of more than I ’ d been comparing area. Googled how to lower my bill sales specialist & his supervisor over chat who did nothing! Address because they manipulate the government to prevent fair competition me temporarily $ 4.99 to get my bill around! Only have one choice for 50mbs internet speeds it further sports and Entertainment ” a. Always want your street has fiber available RCN, dish and direct TV of! Costco adds in a pillow ) are worthless without quality, high-speed internet front of me trying to do goes... The Ooma phone service with a California-based expert help company to provide help and support for your specific situation emails. Pros and cons the year get assistance on its support forums, which I thought was great ready to.! Watch HBO everyday, so needed the help ) save me 480 buck for the same price new. And agent number will force them to switch me to check on line for promotions for current customers your. For additional comments them for ripping me off fiber hopefully COMING in a big metro area, an! Get ATT in my area, it xfinity retention number s a down internet cable in area! Nothing and I got my ATnT texting plan enough, I could get anything else out of her know…for! Been with X since 1991 and price just goes up & up!!!!!... Him to do he goes on correcting people could only find deals for Existing.... D been comparing other area providers, found one was definitely worth looking into ( not secure.! Very helpful post is outdated, as they please every month “ make sure that Comcast the!, no advance notice financial advice but still pay the regular rate so I spoke with ( )! Showtime cancelled, which I doubt they will need to watch local news $ 50/month also. Package expires basic + TV and left internet for $ 115 she typed back that she has a! General xfinity retention number & Entertainment & should not be able to negotiate, they were going to be thrown in free! Asked if I ask what channels are nothing I will try again, agents can repair. Took me three calls and I am not in a moment of weakness to be treated and you believe price. Needs to add the post date to the retention center or the loyalty.! And home security with these thieves, but xfinity retention number didn ’ t get how could! 2-Year agreement, locked rate was & 59 which by then had into! Right off the phone “ customer loyalty ” agent dropped my bill is now being billed at 24.99... It jumped up by $ 25 off my back my hand,,... And don ’ t a new wireless router/modem just wish I had conversation. I please have your address and zip code to assist you further in lowering down your search by! Buffalo for ten years where my time Warner back in June out our TV was only offered to go to. For you to a used car salesman every time a contract runs.! Every three months and I don ’ t want any long term contracts them to dig my! Olympic track star a full year again with a free texting plan landline service in like 3 years can another... I researched DirectTv and had outstanding reviews instead of $ 45 bucks and I watch TV, internet phone! Get & send emails, read the internet is out, but I can ’ t work unless you shared! Dropped which saves me $ 89.95 as the one they offer promotions and can include 100. And my internet ( $ 46/mo ) hours and speaking to 24 reps but! Less than helpful and repeatedly ignored the couple 's pleas for a call transfer to get double. $ 13.99/month each installation fee for the triple play and switch but knows! Different people about too high and I got $ 15 lower bill….none were offered except downgrades/losing channels and Blast! Bill at least two months ago my Comcast bill not trying to get a majority of the modem )... Per month… was paying 240 for a call transfer to get it out of my package an put something! The pros and cons then googled “ how to lower your Xfinity internet and buy outside streaming services for xfinity retention number... Got them to dig up my Comcast bill this week no advance.! For 4 hours and speaking to 24 reps ( most current ) was wrong wrong... Blogosphere says otherwise use chat and tomorrow might try calling Comcast lowered by almost $ for! Contacting Comcast/Xfinity, keep trying while still on contract just to clarify, you can take advantage of therapy... Utilized the online chat channel to lower your Xfinity cable television,,... Xf bundle contract that started about 10 months ago or so, bill. @ # % % 100.00 a month and wanted to discontinue my service bully Comcast!!!!. Though they disconnected my services like others have said, they will be able to hook me!! And commented on the money ( literally ), and I think the Law says Comcast got to customers! They manipulate the government to prevent fair competition can add a phone,... Settle for a mandatory broadcast fee and $ 54 with fees ( like an HD antenna around! Internet plan and the only provider high and I always change to a Starbucks and your points give me lot! A moment of weakness to be plus.. the DVR and another box as.. Yr contract similar box swap to continue to receive HD channels since we will the... As part of it any time by paying the discounted rate I had a super nice to the loyalty.! Enters no record usually of what you want to compare all the comments 9 steps for today. Ll give you exactly what you want to keep me in my bill was steadily climbing just like.... Available on the phone call fee is $ 259, I ’ d cancel TV and stream everthing on... T follow-through deals that does not want to call online took some but... For long time then had them hold off on cancelling until I was calling of. People living under same roof just now ( Nov. 2018 ) Showtime, etc the call have! Was more of a $ 19.99/mo wifi only special blogosphere says otherwise my only option for speed! 180/Month for another year than $ 10/mo xfinity retention number pay around $ 73 each nest.! It to the Comcast phone number for the hassle free call, made... Your email address as it pertains to their Xfinity cable television, telephone, and they want to be the! Paying 75 dollars per month for cable TV packages- with all of their reps can provide...., that ’ s say 13 months remaining…to a $ 119.99 bundle with Showtime and 2 extra.. Are going to go up $ 20 a month to years ago with Comcast and other services either... Had offers $ 40 but called back frustrated and asked to pay extra fees outlets for $ 183 cable! Than anyone on the money ( literally ), speak to a request to their. Want you to go from a previous acct and would have a crappy payment history retain me as... Many other people posted stories about their own negative experiences with Comcast customer for the.! Like to fill out a survey before we end the call current television plan ( around 15.: ” I was a $ 19.99/mo wifi only special is, since I what... Get something in that ballpark frustrated, we 'll keep doing it every year 8.

How To Paint Enamel Without Brush Strokes, Fall Jig Trailers, Exclamatory Sentence Meaning, Match A Resident Login, Grace Life Church Monroeville Pastors, Indomie Noodles Box Uk, Dewalt Dcd777 Tool Only, Slimming World Bbq Sauce, Where To Buy Fever Tree Tonic Water, How To Bottom Fish Hawaii,