This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Posted: February 10, 2023. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Select Accept to consent or Reject to decline non-essential cookies for this use. A Customer Service Associate at Wawa is responsible for providing excellent customer service to all customers. Ensure coffee thermals are filled and working properly. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. This helps ensure that customers have a positive experience when interacting with Wawa. If you are strong in teamwork, critical thinking and have the right mindset for the job, then apply for the position of Customer service associate at Wawa today! They want to know that you respect their time and the time of other employees. Your input helps Glassdoor refine our pay estimates over time. Ensure the proper execution of assigned foodservice and beverage programs and procedures. By analyzing customer conversations, associates can gain insights into what customers want and tailor their services accordingly. Wawa Customer Service Associate employees need the following skills in order to be successful: Customer Satisfaction: Customer satisfaction is the process by which a customer feels their needs have been met. Ensure safe working conditions by maintaining a clean, organized work area in accordance to standards. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,269 per year. By understanding this emerging trend, Wawa Customer Service Associates can ensure that customers have a positive experience when interacting with the company online. I also really enjoy being part of a team where everyone is friendly and supportive of one another. Department: Store Operations. AI-powered chats also allow Wawa Customer Service Associates to better understand customer needs and preferences. Institute for Human Resource Professionals (IHRP). Ensure coffee thermals are filled and working properly. Complete other tasks as assigned by store management. Jack In The Box Job Application Form Online & Careers 2023, Visionworks Job Application Form Online & Careers 2023, Marshalls Job Application Online Form & Careers (PDF Print Out), Lionbridge Job Application Form Online & Careers 2023, Carls Jr. Job Application Form Online & Careers 2023. Customer service representatives often have to pay attention to detail to ensure they provide customers with the best service possible. Copyright 2023 Grabjobs Pte.Ltd. Location: Field. Location: Field. Wawa, Inc. Get email updates for new Customer Service Specialist jobs in Absecon, NJ. Wawa's Assistant Manager Yearly Salary - $32,555 Wawa's Store Associate Job Description The store associate of Wawa must facilitate in the timely completion of all stores related tasks. Empathy, good communication, and problem-solving are core skills in providing excellent customer service. Check expiration codes, face and inspect all items. Averages based on self-reported salaries. As customer service associates gain experience and demonstrate their commitment to the company, they may be promoted to shift supervisor or store manager. Essential Functions: Ability to work well individually as well as in a team environment Good communication skills Excellent customer service skills Ability to learn FSRA process and procedures and demonstrate on a daily basis Ability to work overtime as needed Ability to multi-task in fast paced environment Ability to learn and demonstrate all Wawa Safety and Quality Assurance processes and procedures Must be able to perform the following physical behaviors repetitively throughout a shift: standing, walking, handling, reaching horizontally and grasping firmly Must be able to perform the following physical behaviors frequently throughout a shift: reaching above the shoulder, reaching below the waist, pushing buttons, bending, stooping, squatting, crouching, kneeling and pushing Must be able to lift and carry up to 35 lbs Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. Related Searches:All Lead Customer Service Associate Salaries|All Wawa Salaries. In my previous position as a barista at a coffee shop, I was required to stand for eight hours each day. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food . Click the link in the email we sent to to verify your email address and activate your job alert. Wawa is giving $500 new-hire bonuses for customer service, gas attendant, and night supervisor jobs at its convenience stores. See if they're hiring! If you require an accommodation, please contact our Associate Service Center at asc@wawa.com or 1-800-444-9292 . You have reached your maximum number of active job alerts. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. The average salary for a Lead Customer Service Associate is $38,462 per year in United States, which is 4% lower than the average Wawa salary of $40,417 per year for this job. Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. Heres a list of specific customer services skills to put on a resume: Your List of the Most Important Customer Service Skills (According to Data). document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Wawa Customer Service Associate Job Description & Salary. Look for someone who is communicative, persuasive, is polite, patient, conscientious, and loyal. Join us or tag a friend to apply! Learn how this feature works. Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Resolving phone, walk-in, mail, fax, and email customer inquiries. You can unsubscribe from these emails at any time. STR05259 - Brooksville, FL 34601 Job Description Job Title: Customer Service Associate Location: Field Department: Store Operations Job Summary: The Customer Service Associate . Explore the positions and descriptions listed below. Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.). We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. To honor those who serve, Wawas internal Veterans Alliance associates participate in the annual Taste of Home Care package assembly for deployed service members and present funds to USO from its in-store customer fundraising campaign. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. You should be able to listen to customers and respond to them in a way that makes them feel heard and valued. Wawa is a convenience store that offers many different services, including food and beverage. Stop fuel pumps if necessary. Department: Store Operations. Follow proper coding procedures. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! They are responsible for providing excellent customer service, stocking shelves, and operating the cash register. If necessary, stop the fuel pump. Respond to customer requests and complaints in a timely and courteous manner. Customer Service Representative job title. Handled currency and credit transactions quickly and accurately. Never really had to use it, but i know its great, This July marked the 10th anniversary of our first store in Florida! The search is on! Check expiration codes, face and inspect all items. Respond to customer requests and complaints in a timely and courteous manner. Ensure coffee thermals are filled and working properly. Comply with federal and state laws by requesting personal identification from customers who are purchasing restricted products such as tobacco and/or alcohol. The job can be stressful at times, but the rewards of helping customers and providing excellent customer service make it a rewarding and enjoyable job. GrabJobs is the no1 job portal in the US, connecting you to thousands of jobs fast! The latest jobs in the US in March 2023 are, The top companies hiring today in the US are, The cities with the most open job vacancies in the US are. Whether you join us as a part-time associate, store leader or corporate associate, youll be a part of a team that has a shared mission to put our core values first in everything we do. Department: Store Operations. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. The estimated total pay for a Lead Customer Service Associate at Wawa is $40,417 per year. Help make it more accurate by adding yours. Learn how this feature works. We are not an agent or representative of any employer. Customer satisfaction is an important part of the customer service associate role, as it ensures customers are happy with their experience at the store. Applicants must also be able to work in a fast-paced environment and have excellent communication and interpersonal skills. www.wawa.com/careers #jointheflock #internships2023. Must be at least 16 years old Must have reliable transportation Must wear slip resistant shoes at all times Must be able to tolerate exposure to cleaning products Basic Qualifications: Pursuit of or high school diploma or equivalent, preferred Prior food service and/or customer service experience preferred Wawa will provide reasonable accommodation to complete an application upon request, consistent with applicable law. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. We would love to be a part of your professional journey. The estimated base pay is $17 per hour. This experience taught me valuable skills like multitasking and problem-solving when things got busy. Be sure to comply with all laws in the state in which you work. View email address on jobs.institutedata.com, View phone number on jobs.institutedata.com. The estimated base pay is $17 per hour. Shift supervisors are responsible for overseeing the customer service associates and ensuring that the store runs smoothly. Must wear slip resistant shoes at all times, Must be able to tolerate exposure to cleaning products, Pursuit of or high school diploma or equivalent, preferred, Prior food service and/or customer service experience preferred. Wawa Customer Service Associates (CSAs) work in a fast-paced, customer-oriented environment. Greet and provide an enjoyable shopping experience for all customers. Follow proper coding procedures. Apologize to the customer: If the customer is calling and they are upset, the first thing you should do is apologize. We're committed to being your source for expert career guidance. The estimated additional pay is $2 per hour. You can also use active listening to show the customer youre paying attention to what theyre saying. Example: I was late for a shift once at my previous job. Respond to customer requests and complaints in a timely and courteous manner. Check that people who buy tobacco and alcohol products comply with the age limit. You can deactivate or delete job alerts by clicking the button below. Prepare all made to order food and/or beverages according to recipe or customer specifications. Communicate regularly with them regarding customer pricing, problems, and requests. You have already created a job alert with same filters. Communicate with the management team regarding customer requests and concerns. Prepare suitable food and beverage according to customer orders. Ensure coffee thermals are filled and working properly. Come to us in your pursuit of success. The Customer Service Associate delivers an exceptional customer experience that supports Wawas vision to fulfill lives every day. Stock and refill product within the interior and exterior core register area, cold express cases, bakery and grocery aisles. Unlawful discrimination will not be a factor in any employment decision. Never really had to use it, but i know its great, Lead Customer Service Associate Salaries by Location. Wawa, Inc. is an equal opportunity employer. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. Ensure the proper execution of assigned foodservice and beverage programs and procedures. Your email address will not be published. Store Operations Opportunities: Please use the distance and location filter to view opportunities near you. You can update your choices at any time in your settings. Follow proper coding procedures. Like to have fun at work all the while making sure your customers experience is exemplary? How accurate is this most likely Total Pay range (base + additional) of $17-$22/hr? Averages based on self-reported salaries. Wawa is an associate-owned, privately held organization with more than 950 stores and 40,000+ associates who have a shared purpose of Fulfilling Lives, Every Day, for our customers, communities and each other. Maintain proper cash levels in register drawer and change machines. We recommend using the filters beneath the search bar to best search for your desired opportunity. Working at Wawa is more than just a job - we are an associate-owned company that inspires commitment to create a diverse and inclusive atmosphere where everyone can be themselves and participate. Identifying customer needs. Think of the most persuasive speaker in your organisation. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. 3.9 Part-time 2 hours ago. Customer Service Associates must be friendly, helpful, and have excellent communication skills. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. Pull expired items, document and discard. If you dont have any experience, explain what other types of work youve done that require math or customer service skills. Our values-based culture sets a tone that ensures people feel regarded for what they bring to the team. I had overslept and rushed to get ready. Ensure that the work environment is safe at all times. Check expiration codes, face and inspect all items. Customer satisfaction involves listening to customer needs, addressing them and providing solutions. We provide a workplace that ensures people of diverse backgrounds and experiences are represented, respected and feel valued for what they bring to the team. The 5 As: Apologize, Acknowledge, Appreciate, Act, Audit. Customer Service Associate Fuel Associate (NJ only) Supervisor and Management Opportunities Team Supervisor Customer Service Supervisor Food & Beverage Manager Assistant General Manager General Manager Grow Your Career Store Career Path At Wawa, we're here to support your personal and professional choices. Complete cleanliness tasks to ensure all food and beverage service areas are free of any residue, debris and spills. Check out the latest Wawa Jobs, Reminder Apply for our Summer 2023 Corporate Internship Program! Check expiration codes, face and inspect all items. Operate the cash register, scan items, bag merchandise and properly handle different methods of payment. Employers ask this question to learn more about your work ethic. If there are any expired products on the shelves, remove that product from the shelf. We are committed to creating a diverse, equitable and inclusive environment where everyone is inspired to be their authentic self and motivated to reach their full potential. Other symptoms of anemia that she, Why is it so warm in November, Why is december so warm 2022, Why is it so Warm on Christmas, Aaron spent most of his 23-year career with the Braves nine of which in Atlanta and 12 with the, wawa lead customer service associate job description in 2023, why is my airpod case flashing orange in 2023, why is my refund still being processed in 2023, why do vaccines make your arm sore in 2023, why did kenidi withdrawal from american idol in 2023, why did ken jeong leave masked singer in 2023. Maintain proper cash levels in register drawer and change machines.4. In any area, when the product is missing in the aisle, stock a new one instead. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Store 5222 - New Smyrna Beach, FL 32168. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer . Then you may be a perfect addition to the Wawa team. Greet and provide an enjoyable shopping experience for all customers. One day, he came in and ordered his usual meal but then proceeded to tell me that I didnt know how to make it right. Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices as outlined in Wawas policy manual, training materials and other publications. As customer service moves to social media, Wawa Customer Service Associates must be prepared to handle inquiries and complaints on platforms such as Twitter, Facebook, and Instagram. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. Activate fuel and gift cards and assist with lottery purchases as needed. Sykesville, MD. Work safely with equipment that can create and hold very high temperatures using appropriate personal protective equipment. You provide the necessary support for the preparation of the drinks that the customers eat and drink, to receive the money at the cash register, to give the change and to complete all transactions correctly. Activate fuel and gift cards and assist with lottery purchases as needed. Help make it more accurate by, Get started with your Free Employer Profile, All Lead Customer Service Associate Salaries, average salary for a Lead Customer Service Associate is $38,462 per year in United States, The Ultimate Job Interview Preparation Guide. Use the appropriate method among different payment options according to the customers demand. Perform customers fuel transactions. Wawa also requires applicants to pass a background check and drug test prior to being hired. Stock food and beverage areas with products and supplies to ensure in stock conditions at all times. Job Summary : The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food and beverage preparation, cash register duties, general housekeeping and other related functions. For Technical Issues please email: [emailprotected] . The 20 Most In-Demand Jobs in the US 2023, Competition for jobs has increased. If you require an accommodation, please contact our Associate Service. This number represents the median, which is the midpoint of the ranges from our proprietary Total Pay Estimate model and based on salaries collected from our users. You can also receive alerts via instant message. Posted: January 25, 2023. Unlawful discrimination will not be a factor in any employment decision. If you require an accommodation, please contact our Associate Service Center at View email address on jobs.institutedata.com or View phone number on jobs.institutedata.com. Communicate with the management team regarding customer requests and concerns. Customer service representatives often communicate with customers over the phone or in person, so its important to be able to speak clearly and understand what others are saying. If there is any contamination, carefully clean these areas. Veterans, active military and families can visit any store today for free any size hot coffee! This employer has claimed their Employer Profile and is engaged in the Glassdoor community. There may be multiple reasons for pay differences - one of which is a small number of salaries submitted per job. Job Summary: The Customer Service Associate works in support of the store management team to facilitate and perform a variety of tasks including customer service, food .

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