Service agent for dialogflow.googleapis.com. Service agent for servicenetworking.googleapis.com. Email, phone, SMS, social media, self-service sites, or real-time web chat. Monitoring, logging, and application performance suite. service-PROJECT_NUMBER@gcp-sa-rma.iam.gserviceaccount.com, RMA Service Agent service-PROJECT_NUMBER@gcp-sa-dataform.iam.gserviceaccount.com, Dataform Service Agent Service agent for datamigration.googleapis.com. (roles/multiclustermetering.serviceAgent). Describe how agents can use the Service Console to resolve cases faster. service-PROJECT_NUMBER@gcp-sa-cloudbatch.iam.gserviceaccount.com, Google Batch Service Agent Object storage for storing and serving user-generated content. service-PROJECT_NUMBER@gcp-sa-anthosaudit.iam.gserviceaccount.com, Anthos Audit Service Agent With the Service Cloud platform, you can embed customer support into your existing mobile apps and websites. Service agent for aiplatform.googleapis.com. Playbook automation, case management, and integrated threat intelligence. Content delivery network for delivering web and video. See knowledge articles. (roles/bigquerydatatransfer.serviceAgent). AutoML Recommendations Service Account Firewall Insights Service Account (roles/livestream.serviceAgent). A platform developed by salesforce that consists of all the connected apps (products) that provide features that aids in management of customer relationships and resources all in one place. Today's badge is Service Cloud Platform: A Quick Look--but you probably got that from the blog title, didn't you? Omnichannel intelligently routes to agents based on availability. The service cloud platform hives your agents superpowers to Deliver intelligent service With the service cloud platform, agents can connect with customers On any channel the customer chooses From Service Consile agents can 1. Service agent for securedlandingzone.googleapis.com. Stay in the know and become an innovator. Service agent for sqladmin.googleapis.com. Cloud Trace Service Account Service agent for edgecontainer.googleapis.com. Serverless VPC Access Service Agent The cloud platforms permit enterprises to create and test applications, as well as store, retrieve, analyze, and back up data. service-PROJECT_NUMBER@gcp-sa-apigee.iam.gserviceaccount.com, Apigee Service Agent Your organization is still responsible for applications, functions, and data. Companies can also embed business intelligence into operations, stream videos or audios, and deliver on-demand software on a worldwide scale. API-first integration to connect existing data and applications. Service agent for integrations.googleapis.com. service-PROJECT_NUMBER@gcp-sa-livestream.iam.gserviceaccount.com, Live Stream Service Agent Here are some different superpowers and what they may say about you and your skills: Flying: You are willing to take risks and enjoy seeing things from new perspectives. Cloud Firestore Service Agent SAP PaaS tool is an SAP-managed business extension, integration, and Innovation platform tool offering PaaS cloud services to the users. service-PROJECT_NUMBER@gcp-sa-datastudio.iam.gserviceaccount.com, Data Studio Service Agent Deploy ready-to-go solutions in a few clicks. service-PROJECT_NUMBER@gcp-sa-dataplex.iam.gserviceaccount.com, Cloud Dataplex Service Agent (roles/apigee.serviceAgent). And it needs to be carefully arranged, adjusted, configured and sometimes even substantially reworked to make sure your business gains the most out of it. Give your agents superpowers Support agents with AI-powered content and assistance in real time so they can give timely, accurate responses to customers. Manage the full life cycle of APIs anywhere with visibility and control. Cloud Dataflow Service Account service-PROJECT_NUMBER@gcp-sa-metastore.iam.gserviceaccount.com, Dataproc Metastore Service Agent Threat and fraud protection for your web applications and APIs. (roles/firebasemods.serviceAgent). The Service Cloud Case Management solution manages the whole case lifecycle, including creation, prioritizing, assignment, escalation, reassignment, and closure. Snap-ins allow agents to change a live chat to an SOS one or two way mobile video chat. Service agent for cloudasset.googleapis.com. Infrastructure to run specialized workloads on Google Cloud. The best features of Salesforce Service Cloud are as follows: Visual remote and live agent assistant Agent workspace Automated workflows Omnichannel customer routing and service Customer service management Case management Some of the add-on products in Service Cloud include: Salesforce Surveys Response Pack Customer Lifecycle Analytics Automate policy and security for your deployments. These service accounts are known as service agents. service-PROJECT_NUMBER@gcp-sa-anthos.iam.gserviceaccount.com, Anthos Service Agent Service agent for bigquery.googleapis.com. ASM Mesh Data Plane Service Account service-PROJECT_NUMBER@gcp-sa-vmmigration.iam.gserviceaccount.com, VM Migration Service Agent Put agent coaching, de-escalation, and working with AI with Trailhead at every agents' fingertips. (roles/cloudbuild.loggingServiceAgent). (roles/connectors.serviceAgent). File storage that is highly scalable and secure. Omnichannel Supervisor gives managers real time intelligence in the Service Console. Bundles Service Agent 78% of business buyers say they are extremely likely or very likely to switch brands if they receive inconsistent service. Data from Google, public, and commercial providers to enrich your analytics and AI initiatives. Cloud Spanner Production Service Account SAP helps in reducing cost, risk, and time factors. The Service Cloud User . Google-managed service accounts that allow the services to Spectrum SAS Service Account Service agent for connectgateway.googleapis.com. service-PROJECT_NUMBER@gcp-sa-monitoring-notification.iam.gserviceaccount.com, Monitoring Service Agent Eventarc Service Agent Service agent for dataplex.googleapis.com. Customers can use Einstein to create and resolve cases on their own and can escalate if necessary. service-PROJECT_NUMBER@gcp-sa-cloudscheduler.iam.gserviceaccount.com, Cloud Scheduler Service Agent Cloud-based storage services for your business. service-PROJECT_NUMBER@gcp-sa-apigeeregistry.iam.gserviceaccount.com. service-PROJECT_NUMBER@gcp-sa-firebase.iam.gserviceaccount.com, Firebase Service Management Service Agent Cloud Memorystore Memcache Service Agent Service agent for file.googleapis.com. Service agent for securitycenter.googleapis.com. Serverless, minimal downtime migrations to the cloud. It enables you to embed better, faster, more effective customer support right into your Salesforce instance. service-PROJECT_NUMBER@gcp-sa-retail.iam.gserviceaccount.com, Retail Service Agent Service agent for workflows.googleapis.com. Service agent for cloudtrace.googleapis.com. Fully managed database for MySQL, PostgreSQL, and SQL Server. Service agent for endpointsportal.googleapis.com. Explore benefits of working with a partner. Service agent for monitoring.googleapis.com. You can build your own branded site quickly and easily using Experience Builder Templates. Connectivity options for VPN, peering, and enterprise needs. With new AI and process automation for Service Cloud, as well as Slack to provide a digital hub to quickly resolve issues across teams and departments, we're giving agents more time to focus on providing human-centric service and giving customers fast, proactive service to build trust and loyalty" Clara Shih, CEO of Service Cloud, Salesforce (roles/discoveryengine.serviceAgent). E Bypass customer calls. IAP Service Account We respect your privacy. Bare Metal Solution Service Account Container Analysis Service Agent When you build a system on cloud.gov, you leverage this compliance and reduce the amount of work you need to do. Apigee Registry Service Account Messaging service for event ingestion and delivery. Cloud Tasks Service Account Single interface for the entire Data Science workflow. service-PROJECT_NUMBER@containerregistry.iam.gserviceaccount.com, Container Registry Service Agent Power to influence your environment: You have strong persuasive skills and enjoy leading others. Cloud Certificate Manager Service Account Service agent for datafusion.googleapis.com. Service agent for memcache.googleapis.com. (roles/dataplex.serviceAgent). Of course, X-ray vision is real. Dialogflow Service Agent App Engine Standard Environment Service Agent Serverless Integrations Service Account Customers expect an amazing experience every time they interact with you. Service agent for gkemulticloud.googleapis.com. One of the most well-known superpowers is X-ray vision, the ability to see through solid objects or people. Managed and secure development environments in the cloud. Data warehouse for business agility and insights. Network monitoring, verification, and optimization platform. With Krisp's AI-Powered Communication Assistant, you can activate your communication superpowers by eliminating background noise, minimizing distractions, and maintaining crystal clear audio on every online call you make. Compute instances for batch jobs and fault-tolerant workloads. Anthos Identity Service Account Service agent for backupdr.googleapis.com. (roles/osconfig.serviceAgent). Advance research at scale and empower healthcare innovation. Service agent for cloudkms.googleapis.com. Solutions for CPG digital transformation and brand growth. service-PROJECT_NUMBER@gcp-sa-cloud-trace.iam.gserviceaccount.com. They are pushed relevant knowledge from across your organization, including key articles, topics, and advice from your product experts. . With the Salesforce platform everyone in your sales and service organizations has a 360 degree view of every customer and their interactions with your company. Network Connectivity Service Account Enroll in on-demand or classroom training. (roles/dataproc.serviceAgent). With the Service Cloud platform, companies can connect with customers across which channels? Everywhere, Automate Service Processes and Streamline Workflows, Turn Your Entire Service Team into a Bunch of Gurus, From the Phone to the Field, Keep Everyone on the Same Page. Google Cloud OS Config Service Agent service-PROJECT_NUMBER@gcp-sa-cloudasset.iam.gserviceaccount.com, Cloud Asset Service Agent Detect, investigate, and respond to online threats to help protect your business. service-PROJECT_NUMBER@gcp-sa-osconfig.iam.gserviceaccount.com, Cloud OS Config Service Agent Some Google Cloud services have Compute, storage, and networking options to support any workload. Container Threat Detection Service Agent Service agent for datastream.googleapis.com. Service agent for bigqueryconnection.googleapis.com. Ans: Phone, email, SMS, Facebook Messenger . (roles/cloudasset.serviceAgent). Though as-a-service types are growing by the day, there are usually three models of cloud service to compare: Software as a Service (SaaS) Platform as a Service (PaaS) Infrastructure as a Service (IaaS) For each of these, we'll look at the concept, benefits, and variances. service-PROJECT_NUMBER@gcp-sa-recommendationengine.iam.gserviceaccount.com, Recommendations AI Service Agent Document processing and data capture automated at scale. Livestream Service Account Data integration for building and managing data pipelines. Service Cloud enables users to automate service processes, streamline workflows and find key articles, topics and experts to support customer service agents. Cloud Workflows Service Agent Service agent for apigateway.googleapis.com. Service agent for datapipelines.googleapis.com. Service agent for cloudkms.googleapis.com. (roles/cloudscheduler.serviceAgent). Service agent for bigqueryconnection.googleapis.com. Data warehouse to jumpstart your migration and unlock insights. PROJECT_NUMBER@cloudbuild.gserviceaccount.com, Cloud Build Service Account Key Features: Database Services: Analytics and data processing. Service agent for storage.googleapis.com. Permissions management system for Google Cloud resources. Cloud Web Security Scanner Service Agent Connect anytime, anywhere with a network of 25,000+ Trailblazers and thought leaders in our service success communities. Command-line tools and libraries for Google Cloud. Platform as a Service (PaaS) The next level of service is Platform as a Service (PaaS). service-PROJECT_NUMBER@gcp-sa-gsuiteaddons.iam.gserviceaccount.com. (roles/gkeonprem.serviceAgent). Service Consumer Management Service Agent Service agent for privateca.googleapis.com. Service agent for recommendationengine.googleapis.com. service-PROJECT_NUMBER@service-consumer-management.iam.gserviceaccount.com. (roles/contentwarehouse.serviceAgent). (roles/enterpriseknowledgegraph.serviceAgent). (roles/sourcerepo.serviceAgent). Contact Center AI Insights Service Account LiveMessage connects Service Cloud with SMS and Facebook Messenger. Chronicle Service Account Tools and partners for running Windows workloads. service-PROJECT_NUMBER@gcp-sa-spectrumsas.iam.gserviceaccount.com. bq-PROJECT_NUMBER@bigquery-encryption.iam.gserviceaccount.com. service-PROJECT_NUMBER@gcp-sa-firebaseappcheck.iam.gserviceaccount.com, Firebase App Check Service Agent Playbook Runner Service Agent Service agent for multiclustermetering.googleapis.com. End-to-end migration program to simplify your path to the cloud. Custom machine learning model development, with minimal effort. Service agent for gsuiteaddons.googleapis.com. The UPS Store franchise locations can help with all your shipping . service-PROJECT_NUMBER@gcp-sa-datamigration.iam.gserviceaccount.com, Database Migration Service Agent Service agent for alloydb.googleapis.com. Service agent for ondemandscanning.googleapis.com. and for new services. Solutions for building a more prosperous and sustainable business. Get financial, business, and technical support to take your startup to the next level. service-PROJECT_NUMBER@gcp-sa-rbe.iam.gserviceaccount.com, service-PROJECT_NUMBER@remotebuildexecution.iam.gserviceaccount.com, Remote Build Execution Service Agent Knowledge information is referred to as articles. Chrome OS, Chrome Browser, and Chrome devices built for business. Service to prepare data for analysis and machine learning. Block storage for virtual machine instances running on Google Cloud. Service Cloud Basics Get started with this Trailhead module to understand the basics of the Service Cloud platform. Overview. The Azure cloud platform gives workload development teams and their business sponsors increased deployment agility over on-premises environments. Cloud AI Platform Notebooks Service Account Open source tool to provision Google Cloud resources with declarative configuration files. service-PROJECT_NUMBER@gcp-sa-scc-notification.iam.gserviceaccount.com, Security Center Notification Service Agent Save and categorize content based on your preferences. Guides and tools to simplify your database migration life cycle. service-PROJECT_NUMBER@gae-api-prod.google.com.iam.gserviceaccount.com, App Engine flexible environment Service Agent Storage Transfer Service Service Agent (roles/pubsublite.serviceAgent). (roles/gkemulticloud.serviceAgent). Fully managed solutions for the edge and data centers. Service agent for monitoring.googleapis.com. service-PROJECT_NUMBER@genomics-api.google.com.iam.gserviceaccount.com, Genomics Service Agent Its seamless, and it makes it possible for your agents to deliver in-app mobile support through tools like Embedded Service and Chat. Service agent for endpoints.googleapis.com. Service agent for compute.googleapis.com. service-PROJECT_NUMBER@gcp-sa-chronicle.iam.gserviceaccount.com, Chronicle Service Agent And agents can see customers' past preferences to offer personalized incentives and special offersor even proactively see when a product is due for service. service-PROJECT_NUMBER@gcp-sa-servicemesh.iam.gserviceaccount.com, Anthos Service Mesh Service Agent project-PROJECT_NUMBER@storage-transfer-service.iam.gserviceaccount.com. (roles/firewallinsights.serviceAgent). Firebase Management Service Agent Cloud Deploy Service Account Service agent for spanner.googleapis.com. service-PROJECT_NUMBER@cloud-filer.iam.gserviceaccount.com, Cloud Filestore Service Agent 4. service-PROJECT_NUMBER@compute-system.iam.gserviceaccount.com, Compute Engine Service Agent service-PROJECT_NUMBER@gcp-sa-eventarc.iam.gserviceaccount.com, Eventarc Service Agent Hybrid and multi-cloud services to deploy and monetize 5G. For details, see the Google Developers Site Policies. App Engine Flexible Environment Service Agent G Suite Add-ons Service Account Vision AI Service Account Service agent for identitytoolkit.googleapis.com. (roles/networkmanagement.serviceAgent). Service agent for clouddeploy.googleapis.com. service-PROJECT_NUMBER@gcp-sa-bigquerydatatransfer.iam.gserviceaccount.com, BigQuery Data Transfer Service Agent (roles/cloudfunctions.serviceAgent). Reduce cost, increase operational agility, and capture new market opportunities. Service catalog for admins managing internal enterprise solutions. service-PROJECT_NUMBER@cloud-ml.google.com.iam.gserviceaccount.com, AI Platform Service Agent Cloud service providers are companies that establish public clouds, manage private clouds, or offer on-demand cloud computing components (also known as cloud computing services) like Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS), and Software-as-a-Service (SaaS). Web-based interface for managing and monitoring cloud apps. GKE Hub API Service Account Cloud Config Manager Service Account Lifelike conversational AI with state-of-the-art virtual agents. Ask questions, find answers, and connect. Tools for monitoring, controlling, and optimizing your costs. (roles/cloudiot.serviceAgent). In-memory database for managed Redis and Memcached. Private CA Service Account This object serves as a representation of the details of a business entity. Get personalized recommendations for your career goals, Practice your skills with hands-on challenges and quizzes, Track and share your progress with employers, Connect to mentorship and career opportunities. Agents access CCaaS platforms through a web login and are able to access tools through a single tab from virtually anywhere they have internet access. Service agent for dlp.googleapis.com. Upgrades to modernize your operational database infrastructure. A contact center as a serviceor CCaaSplatform is a cloud-native platform that agents and managers access from a web browser to provide customer service. Serverless change data capture and replication service. Anthos Support Service Account service-PROJECT_NUMBER@gcp-sa-config.iam.gserviceaccount.com, Cloud Config Service Agent (roles/appengineflex.serviceAgent). Service agent for containerthreatdetection.googleapis.com. service-PROJECT_NUMBER@gcp-sa-monitoring.iam.gserviceaccount.com. Analyze, categorize, and get started with cloud migration on traditional workloads. service-PROJECT_NUMBER@gcp-sa-pubsub.iam.gserviceaccount.com, Cloud Pub/Sub Service Agent Here is the list of top 10 cloud platforms. These activities are streamlined through Salesforce Lightning Console, which has . Analytics and collaboration tools for the retail value chain. Stream Service Account Dashboard to view and export Google Cloud carbon emissions reports. Emotional intelligence with a boost Empower agents to lead compassionate conversations that resonate with customers' emotions. Google Cloud Run Service Agent Let's look at some of the leading providers of PaaS. Service agent for edgecontainer.googleapis.com. (roles/cloudtranslate.serviceAgent). You may opt out at any time. service-PROJECT_NUMBER@gcp-sa-meshdataplane.iam.gserviceaccount.com, Mesh Data Plane Service Agent Google can introduce new service agents at any time, both for existing services Certifications for running SAP applications and SAP HANA. Rapid Assessment & Migration Program (RAMP). Service agent for bigquery.googleapis.com. Content delivery network for serving web and video content. We are a FiveM community and offer mods, scripts, EUP, vehicles and cars, maps, clothes and launcher for your roleplay server. An initiative to ensure that global businesses have more seamless access and insights into the data required for digital transformation. Edge Container Service Agent Service agent for cloudbuild.googleapis.com. Service agent for lifesciences.googleapis.com. Connectivity management to help simplify and scale networks. Language detection, translation, and glossary support. We use LLMs to scan and condense conversations between customers and virtual agents, providing human agents with a clear and concise summary to ensure a smooth handover. The Service Cloud platform is a customer support platform that gives your agents superpowers to deliver service that's as instant and easy as a conversation. (roles/assuredworkloads.serviceAgent). Data storage, AI, and analytics solutions for government agencies. Partner with our experts on cloud projects. Trusted Across Every Industry Custom and pre-trained models to detect emotion, text, and more. Build on the same infrastructure as Google. Cloud Composer Service Agent Accelerate business recovery and ensure a better future with solutions that enable hybrid and multi-cloud, generate intelligent insights, and keep your workers connected. Application Integration Service Agent Firebase Realtime Database Service Agent (roles/endpointsportal.serviceAgent). Get quickstarts and reference architectures. Speed up the pace of innovation without coding, using APIs, apps, and automation. Service agent for chronicle.googleapis.com. Service agent for firewallinsights.googleapis.com. Enterprise search for employees to quickly find company information. Endpoints Consumer Portal Service Agent Cloud IoT Core Service Agent (roles/gameservices.serviceAgent). (roles/datamigration.serviceAgent). Service Networking Service Agent service-PROJECT_NUMBER@gcp-sa-ekms.iam.gserviceaccount.com. Whether your business is early in its journey or well on its way to digital transformation, Google Cloud can help solve your toughest challenges. (roles/ondemandscanning.serviceAgent). (roles/aiplatform.customCodeServiceAgent). (roles/remotebuildexecution.serviceAgent). service-PROJECT_NUMBER@gcp-sa-spanner.iam.gserviceaccount.com. Modernize your IT with managed cloud services Download the e-book What are examples of cloud services? Network Actions Service Account SAP Cloud Attract and empower an ecosystem of developers and partners. So let's get started! TPU Service Agent (v2) Cloud Dataplex Service Account Task management service for asynchronous task execution. Sign up with your email address to receive the latest helpful tips, tricks, and hacks to optimize Salesforce. The best practice is to set the full cloud-platform access scope on the instance, then control the service account's access using IAM roles. Community Cloud automatically recommends experts, groups, and content with the AI of Salesforce Einstein. (roles/cloudtasks.serviceAgent). No more toggling between screens to find the information they need or to perform support tasks. Now, customers can see and talk with an agent anytime and anywhere. API management, development, and security platform. Service agent for config.googleapis.com. service-PROJECT_NUMBER@gcp-sa-prod-dai-core.iam.gserviceaccount.com, DocumentAI Core Service Agent Firebase App Check Service Account Sales Cloud includes Cases and Email-to-case, whereas Service Cloud includes features like Entitlements and Milestones. Cloud Managed Identities Service Agent Encrypt data in use with Confidential VMs. service-PROJECT_NUMBER@gcp-sa-krmapihosting.iam.gserviceaccount.com, KRM API Hosting Service Agent Usage recommendations for Google Cloud products and services. NAT service for giving private instances internet access. Universal package manager for build artifacts and dependencies. Service agent for firebase.googleapis.com. (roles/dataconnectors.serviceAgent). Service agent for automl.googleapis.com. service-PROJECT_NUMBER@gcp-sa-cloudtasks.iam.gserviceaccount.com, Cloud Tasks Service Agent Not only that, but your customers can choose how to reach out and start a conversation with you, anywhere, and on any device. Cloud Asset Service Agent (roles/transcoder.serviceAgent). App to manage Google Cloud services from your mobile device. Service agent for iap.googleapis.com. (roles/firestore.serviceAgent). Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems. (roles/multiclusteringress.serviceAgent). (roles/logging.serviceAgent). Make it easier for them to get and share the answers theyre looking for with a self-service site and portal. Storage server for moving large volumes of data to Google Cloud. Processes and resources for implementing DevOps in your org. Data import service for scheduling and moving data into BigQuery. Infrastructure and application health with rich metrics. Service agent for workloadmanager.googleapis.com. (roles/servicedirectory.serviceAgent). Service agent for compute.googleapis.com. Google-quality search and product recommendations for retailers. Migrate from PaaS: Cloud Foundry, Openshift. Connectors Service Account Service agent for storagetransfer.googleapis.com. Service for dynamic or server-side ad insertion. Container environment security for each stage of the life cycle. Cloud Optimization Service Agent service-PROJECT_NUMBER@gcp-sa-datalabeling.iam.gserviceaccount.com, Data Labeling Service Agent Service for securely and efficiently exchanging data analytics assets. Then put all the customer information they need at their fingertips, all in one screenthe Service Console. 1 The Service Cloud platform gives your agents superpowers to: A Log in faster. service-PROJECT_NUMBER@gcp-sa-identitytoolkit.iam.gserviceaccount.com, Identity Platform Service Agent The European Union (EU) General Data Protection Regulation (GDPR) gives rights to people (known in the regulation as data subjects) to manage the personal data that's been collected by an employer or other type of agency or organization (known as the data controller or just controller ). Tools for moving your existing containers into Google's managed container services. (roles/dataflow.serviceAgent). service-PROJECT_NUMBER@gcp-sa-gameservices.iam.gserviceaccount.com, Game Services Service Agent The console is an added feature in Service Cloud, setting it apart from Sales Cloud. service-PROJECT_NUMBER@gs-project-accounts.iam.gserviceaccount.com. AlloyDB Service Account Service agent for websecurityscanner.googleapis.com. service-PROJECT_NUMBER@gcp-sa-firebasedatabase.iam.gserviceaccount.com, Firebase Realtime Database Service Agent App Development Experience Service Account These include managed application, database and functions as-a-service offerings. service-PROJECT_NUMBER@gcp-sa-endpoints.iam.gserviceaccount.com, Cloud Endpoints Service Agent service-PROJECT_NUMBER@gcp-sa-privateca.iam.gserviceaccount.com. Service agent for krmapihosting.googleapis.com. AutoML Service Agent Cloud KMS Service Agent service-PROJECT_NUMBER@gcp-sa-ondemandscanning.iam.gserviceaccount.com, On-Demand Scanning Service Agent Server and virtual machine migration to Compute Engine. Fully managed environment for running containerized apps. Cloud Database Migration Service Account (roles/dialogflow.serviceAgent).

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