Following! Please add me to your class action lawsuit Samsung is a sorry company and I tell everyone to run not walk away from them. The Samsung Black Stainless Steel Class Action Lawsuit is Adam Lee v. Samsung Electronics America Inc., Case No. Theyre just under 3 years old. Why dont they stand behind their products and earn some respect? Our black stainless range is peeling as well. While cleaning our new top of the line Samsung electric stove, noticed a large area had peeled right off. Bought all 4 kitchen appliances from Conns in Nov 2018 all are flaking & for what we paid- this is crazy- The new panel had a little nick in the side already but the guy wasn't willing to reschedule and didn't have a spare with him and told us it would be fine to use. 05:56 PM in. I would love to be contacted. Samsung was no help at all and I also got hung up on twice. I have all Samsung appliances and my stove is peeling. Adam Lee v. Samsung Electronics America Inc. , Case No. My Samsung Fridge has been peeling as well, super frustrating! Ive dealt with this for over four years and I want them to own up and give the customers what they paid for. I have someone from PC Richards coming today to look at it. It's enamel flaking off. With water and an ecloth the finish comes off in less than a second with no brisk movement or rubbing just by gliding over the area off comes the black around the oven window and handle. Lorraine, Perfect!! These are in loads of ovens now. I purchased a Black stainless steel stove. It's really frustrating And also the black stainless steel look is so cheap it flakes off on some areas Really disappointing. Oh the more research I do the more I find others with similar issues. Stove is useless . Id like to know how to be included in the class action suit. To update my experience, we were able to get Whirlpool to buy back our range at 100% of the cost we paid for it even though it was 1-2 years past the warranty. Actions does not process claims and we cannot advise you on the I am a 71 yr. old widow and not in a financial position to replace my kitchen again. document.getElementById( "ak_js_5" ).setAttribute( "value", ( new Date() ).getTime() ); @2023 Top Class Actions. Has anybody else seen this issue. I contacted SMEG and they replaced the oven. 01:14 AM I have had the same issue and would like to be updated about this lawsuit. I refuse to pay for this. We'll see if someone follows up. I purchased 10 year insurance so if I call would they fix the finish? After only a few years, Lee says that the finish on his oven started to peel, flake, and degrade. We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. Is there a solution? Samsung has surely fell short on customer service and owning responsibility for such a huge defect! I have the same problem.. I need to be included in the lawsuit. Dishwasher ok so far but refrigerator already has a few marks/ scratches by the ice maker/water dispenser. I guess we arent alone. 12-31-2020 In 2017 I spent over 6k for 4 Samsung black stainless appliances. My oven is not even a year old and the enamel has peeled off. Anyway, enameled cast iron doesn't need to be seasoned. Well, 3% of the people complain, the rest walk away and tell their friends. the content you have visited before, Advertising: Gather personally identifiable information such as name and location, Advertising: Use information for tailored advertising with third parties, Advertising: Allow you to connect to social sites, Advertising: Identify device you are using. Samsung DH81-11982A Touch UP Paint, Neat White. We purchased stove model NX58N9420G in 2019. Sadly I keep reading your comments and no one seems to get any good news about this issue. I AM NOT HAPPY with this product or the service. SoOnly blue oven interiors are at risk, or all? Bad News Again!!!!! The place I bought it from replaced it after the porcelain came off after 6 weeks and a self-clean cycle. Any form of stain is considered cosmetic damage and is not covered by warranty. Months old and I already peeling. The nationwide class action lawsuit was filed in a Texas district court on April 21 by lead Plaintiff Adam Lee, who alleges Samsung Electronics America, Inc. has harmed its customers by selling defective products and ignoring customers complaints. Click Change Settings if you want to tailor the use of your cookies. Stainless oven/range is a nightmare. I am very interested in joining suit against this company. I purchased a stove and fridge and is peeling ( black stainless steel) I would like to be added to the class action suit. Top Class Actions is a legal news source I bought a Samsung refrigerator, dishwasher, range, and microwave. She's referring to the porcelain chips flaking off the $3,000 KitchenAid oven she bought last year. 363 satisfied customers. Mine too. Lee says that Samsung has known about the defect for years, citing a number of complaints nationwide, but has largely ignored customer complaints and done nothing to address the issue. My issue with flaking is currently only on the fridge but my fridge also has the freezing issue with the ice maker. Allow the paint to dry, then apply a second coat, if needed. 28L Masala & SunDry, Convection Microwave Oven, MC28A6036QK. I only use soft cloth. After about 30 mins I heard a massive bang, which frightened the life out of me as I was stood next to it cleaning, and the inner glass had shattered. Give our friendly team a call on 01949 862012 and we will arrange an engineer to come out and repair the problem. This is one of the most obvious areas. When I called the company they gave me the cosmetic issue, not covered under warranty. Their names are Aaron Radbil and Alex Kruzyk. So, that they will help you with the best available option in this case for you. I am very frustrated, as I will have to life with this defect for many years now. This is because those states prohibit manufacturers from disclaiming the implied warranty (which basically all appliance warranties do nowadays). I want to join! How can I be included in this class action lawsuit for my refrigerator? I haven't seen the new models in person. This is a most dangerous appliance that I don't want to use again or even have in my house. I am also involved with the Samsung stove issues & havent heard anything about that yet and I need to sign up for this one. HotBlast, Pickle Mode. in. They are only 3 years old and look like crap. Alternatively, you may be able to reach out to our parts team to see if there is touch-up paint or parts available to replace the current ones. Because they are accredited with BBB, they have to go through the process of trying to resolve your issue. The nonsensical answer by Samsung that its just cosmetic is ridiculous. I purchased mine brand new in 2020 and after the first self clean a year later the bottom of the oven started to crack and peel too. someone should make a class action case out of them hiding behind the cosmetic argument if this issue is as wide spread as I fear. Official website. Same with our Samsung stove Staring peeling in a couple 09:39 PM Will Samsung offer a replacement in stainless steel? By experience I know it can result in shards of the glass in your hand and plenty of blood. I want to be included in this lawsuit. It has been almost 3 weeks. Samsung dit nothing. I am having the same problem. Very infuriating to spend all this money on kitchen remodeling and see it deteriorating after only a few years. I have had the come out and the service guy did not fix the solution. Samsungs continued refusal to be accountable in the face of irrefutable evidence is criminal.in itself, but to blame the victims makes it immoral as well. Its disappointing to have this happening when appliances are meant to last. My black stainless steel stove is starting to peel also. My Samsung stove is less then Nothing but issues with all appliances. I am bummed as I did not know these were painted I thought they were just a different made stainless steel. Same problem. In fact, Samsung's range of single ovens have very generous proportions: Samsung's range of single ovens have a defined cut out of 595mm x 595mm x 560-600mm. (Granted at the time of this posting, the images are not up.) in. Most stains can be cleaned even if they don't look like they can be (see step 1). I also have a Samsung SS black finish dishwasher. Its so embarrassing and frustrating that they wont do anything! http://starcraftcustombuilders.com/warranty.game.htm, 08-04-2022 I thought you werent supposed to use oven cleaner and manually clean a self cleaning oven. Makes my beautiful kitchen look soooo bad. You can pick up a set of the stainless knobs for $30. Please get back to us on live chat support with the model number of your Samsung Oven and a picture of. Two and a half years ago I Purchased it all.SAMSUNG 12:51 PM Weve had to have the refrigerator, washer, dryer, microwave and dishwasher repaired. I also have Samsung washer and dryer. We couldn't believe that this could have happened. This is also happening on my gas range as well. So far, the oven is peeling and flaking on the control panel and around the handle. Contact the attorneys that are handling this case directly. So much for cooking Christmas dinner. If she does, I'm sure she'll appreciate your input. The dishwasher, microwave, and stove are currently peeling. We use cookies to improve functionality and performance, enhance user experience, and provide tailored content. I'm not buying another oven with this beautiful, but potentially harmful, blue lining. Thank you in advance for any help you can provide! in the old range, and the M-series in the new range. The oven cooks really well so I decided to get one for home as well. I purchased a Black Stainless Steel freestanding range. We purchased a Samsung pkg of appliances in April 2021. Samsung oven enamel cracking and peeling Topic Options (Topic created on: 12-30-2020 09:39 PM) - Close original thread and solution luky56 Beginner Level 2 Options 12-30-2020 09:39 PM in Others We just bought a new Samsung range and after the first self cleaning the enamel start to crack and peel off. I paid close to $3k for this refrigerator and its been less than a year. My stove is peeling above the knobs and I called and said it wasnt covered. Should this be cover under warranty. Please help. Frightening when I was wiping it clean with water and paper towel. We have the whole set. All new appliances about a year old. Do . I meanwouldn't it just be an M-series oven inserted into the new range model? 02:22 AM I also purchased a Samsung stove that began peeling the black stainless on the door after one month. How can we consumers be compensated for not only large amounts of dollars spent, but the time & frustration involved with these incompetent products?!? The 3rd time they replaced the ice maker. It needs to be on a recall list. Im retired and live on a fixed income so this is a big purchase for me. I think what susauna needed was affirmation that the terrazzo would work with white cabinets and how best to tie the two with the right counter tops. Had gotten worse . Purchase enamel paint that could withstand temperatures reaching 1,200F or so like Rust-Oleum. I just purchased this refrigerator not long ago. Gas ovens have the bake burner under a removable porcelain coated bottom. Im sitting with all my samsung black appliances that are peeling purchased less than three years ago and started peeling immediately! I also purchased a Samsung black stainless gas range (refrigerator, dishwasher, and above stove microwave) and have the same peeling problem in the front of the stove. no accountability or responsibility from Whirlpool at alll. Copyright 1995-2023 All Rights Reserved. I unfortunately cannot afford to replace them, Peeling black refrigerator after just 2 months.

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