What is the interview process like at J D Wetherspoon? Invited in to answer some standard questions based around hypothetical situations and how I would respond. Need somewhere to rest your weary head after a heavy drinking session? Copyright 2008-2023, Glassdoor, Inc. "Glassdoor" and logo are registered trademarks of Glassdoor, Inc. Answered 27 October 2020. Assure the interviewer that you can pass a criminal record check. ", "When presenting the dessert menu, I always say to my table, 'You can never leave dinner without something sweet.' Anonymous on Jun 10, 2017 Interviews > J D Wetherspoon Copyright The Student Room 2023 all rights reserved. Being eager to add to your professional repertoire is an excellent way to stand out from the competition. Have a question or concern? I no longer take it personally when a customer is picky or difficult. It is perfect if you enjoy working on a bar and getting to now regular customers . ", To deliver excellent customer service you need first to recognize the skills that you have and play off of those. - What is your favorite part about working here? ", "I can commit to excellent customer service, and efficiency, up to approximately 30 guests. I feel confident I can do the same in this role. I know that I will have a lot to learn here with the other great members of this family. People who you work with obviously make the job and i can't vouch for every spoons but mine is really chill and friendly. The Student Room and The Uni Guide are trading names of The Student Room Group Ltd. Register Number: 04666380 (England and Wales), VAT No. ", "The bulk of my POS experience is with Lightspeed Restaurant systems and TouchBistro. Which Uni courses don't require high A-Level grades? The company strives to provide a career, rather than just a job, with those showing promise given the opportunity to progress. Glassdoor users rated their interview experience at J D Wetherspoon as 63.2% positive with a difficulty rating score of 2.05 out of 5 (where 5 is the highest level of difficulty). The company does not employ anyone below either 16 years of age or the recognised school-leaving age. They are trying to determine if you would fit in at the company and if you would add value to their existing team. Why, or why not? Their pub managers are promoted from within. A good answer will demonstrate your knowledge of the company https://resources.biginterview.com/interview-questions-answers/why-do-you-want-to-work-here/read more. Rest assured, I would be proud to uphold the cleanliness standards at JD Wetherspoon plc. Dates shown above are approximate. You can refer to previous training you received, and discuss with the interviewer how you would react. How would you describe yourself in 3 words Exactly why do you want to work here? The interviewer would like to know what attracted you to this role, to begin with, and what prompted you to apply. This service is provided on News Group Newspapers' Limited's Standard Terms and Conditions in accordance with our Privacy & Cookie Policy. also asked what hours would work best for me as i am a uni student and the were very accommodating to work around my lesson schedule, It was a fairly easy process which was fair and did not take too much preparation. Find out more about, 72% of J D Wetherspoon employees would recommend working there to a friend. The company has been recognised as an Age Positive and Disability Confident employer by the Department for Work and Pensions. What would you do to help someone who was seated by themselves? If there is a skill that you want to learn, and have not yet taken advantage of, you can mention your interest. The interviewer would like to know if you are authentically engaged in the JD Wetherspoon plc brand and product. Do you have a policy in place for this type of situation? A test shift followed after. i cant attest for wetherspoons, but they seem to work the staff pretty hard, esp. Dicussed background, interests, motivations for the job. The Most Cliche Interview Responses and What To Say Instead, How To Approach Difficult Leadership Questions. Getting an opportunity to learn in this company will also help me to improve my skills, handling all type of situation even in worst condition and also boost up my confidence level as I will get a chance to be in between well experienced members of this company. The customer is always right, but I will ask questions so that I can repair the situation rather than just put a band-aid on it.". What bar experience have you had previously? The pub chain founder, Tim Martin, invented the name by combining two influences in his life. This employer has not claimed their Employer Profile and is missing out on connecting with our community. ", "I often see that high-performing servers can feel undervalued when it comes to tip outs. John Hutson. Oldest first Easiest Most Difficult Interviews at J D Wetherspoon Experience Positive 63% Negative 18% Neutral 20% Getting an Interview Applied online 95% In Person 4% Recruiter 1% Difficulty 2.1 Average Hard Average Easy Interviews for Top Jobs at J D Wetherspoon Bar Associate (141) Bar Staff (120) Kitchen Associate (33) Bartender (25) In most cases it is the primary reason why people apply for jobs, especially if we talk about manual labor and entry-level positions in retail or administrative. Had multiple different stages. Be sure to mention any training that you have in sales, upselling, or a similar skill. 2 answers. I applied online. If you are looking for something specific try our advanced search, {{ x.address1 }} - What is the company's primary goal for this position in the next 12 months? 3. The retailer has told workers that plans to move them to a contract with a guaranteed minimum of 12 hours a week "cannot be implemented for everyone overnight" due to the number of casual staff at. J D Wetherspoon has an overall rating of 3.6 out of 5, based on over 4,339 reviews left anonymously by employees. Chances are, JD Wetherspoon plc is well aware they will need to train you before you are a great performer. Talk to the interviewer about any job-related areas that you feel you may be lacking. We do this by creating interview questions that we think you might be asked. The breakdown, by gender, across the company is as follows: For the Gender Pay Report April 2020, click here. This question serves two purposes. Think about your natural personality and how you can use those characteristics to deliver stellar service on the job.Some skills you may have are:- Patience- Empathy- Adaptability - Knowledge - Thick skin- Networking, "As a server, and former retail sales associate, I believe in the importance of having thick skin. I was called up a few days later and offered an interview for this Wednesday I'm really happy, however I'm only 17 and haven't actually ever had a job interview before. ", "I believe that each customer service interaction should be considered an opportunity to upsell or turn an order into a larger one. Some new skills related to customer service can range from linguistic to communication, to software capabilities. What was the best decision you ever made? ", "There are many great meals available at JD Wetherspoon plc. Answered 3 May 2018 It's a brilliant company with very real progression opportunities, everyone at pub manager level and above is promoted internally and they take care of their own. 5An equivalent scheme is offered to those employed in the Republic of Ireland. I am highly trained in hospitality and am a very attentive individual. Also, when are you hoping to make a decision? The special touch was noticed by London blogger Kit Caless, Independent Press Standards Organisation (IPSO). Will you be allowed to wear comfortable and healthy shoes, or does the restaurant expect you to wear heels, for instance. "Thank you for asking - I do have a few questions. Wetherspoonshave 46 hotel locations in the UK. In my current role, my customers' tips range from 10-15%. Depending on the role, it may be more critical for you to instigate solving problems and creating innovative solutions, or it may be more important to get the work done. Therefore, any date prior to 2019 might not be accurate. All pub-manager and area-manager vacancies are filled by internal candidates. - Is this a replacement search or a newly created role? You may not be the person to take charge of a situation or command a room, and that is okay! "My role as a leader or follower depends on the situation. Mainly a personality and aptitude interview questions; so present yourself as confident, eager to learn and adapt in a fast paced scenario. This amount is okay for me; however, I am looking for a role with greater earning potential - whether that be more shifts, a higher hourly rate, or both. Two, the interviewer is checking to see if you have the ability to upsell and romanticize the menu items enough to have a customer choose a dessert before asking for their bill. Glassdoor users rated their interview experience at. Founder Tim Martin decided against playing tunes after reading an article by George Orwell, which claimed that a perfect pub would be free from any background music. All of our hotels have adjoining pubs, serving our delicious breakfast menu every morning.. I would only give a discount once my manager approves. Easiest Most Difficult Interviews at J D Wetherspoon Experience Positive 73% Negative 11% Neutral 17% Getting an Interview Applied online 87% In Person 8% Employee Referral 2% Difficulty 2.1 Average Hard Average Easy Interviews for Top Jobs at J D Wetherspoon Bar Associate (141) Bar Staff (120) Kitchen Associate (33) Bartender (25) Could you share with me the average section size at JD Wetherspoon plc? Casual conversation with manager of the pub. The antislavery and human-trafficking statement is published at www.jdwetherspoon.com in accordance with the Modern Slavery Act 2015. This cookie is set by GDPR Cookie Consent plugin. They have partnered with A4e to help the unemployed get back to work. "I am happy to participate in a full criminal background check. What was the best decision you ever made? The outlet, which is open from 4am to 1am, has a license to serve alcohol from 9am. Answered 7 January 2018 - Bar Associate (Former employee) - Dublin. Some of the tasks you could take on, during the slower times include: - Ensuring glassware is clean- Polishing silverware - Making utensil rollups - Offering to take inventory- Wiping down sticky menus - Working on your menu knowledge - Check the bathrooms for cleanliness or potential issues Show the interviewer that you are resourceful and motivated to work! A copy of our antiharassment policies for the UK (click here) and Ireland (click here) is available. Pretty relaxed atmosphere, make sure you research the company as that's a question in the interview. To show you have some knowledge of the difficulties you may encounter, share one hesitation you may have, related to the job posting or job description. For instance, I could recommend a larger drink or an additional side dish. ", "I am not highly involved with social media; however, I can only imagine that your posts are fun and mouthwatering. Talk to the interviewer about any job-related areas that you feel you may be lacking. "Although I believe that the customer is not always right - it's important to treat them as though they are. I applied online. How large are the sections that you assign to your servers?". Why should we hire YOU? Dig deep when it comes to your response, bringing up specifics related to their menu, the shifts available, employment awards they have won, or their company mission. I have taken some health and safety related courses and am confident that you will be more than satisfied with my standard when it comes to cleanliness.". Please enter a pub or hotel name. It was just a face to face interview with pub manager about skills and experience. Interview. ", "Your customer service standards are one of the reasons I was so attracted to your company. Official Thread: (Undergraduate) Medicine 2023 Entry, JK Rowling dismisses backlash over trans comments: 'I don't care about my legacy', Does cerave moisturizer have hyaluronic acid, 236020 - Home Office Various EO roles (900 posts), Official Dental Hygiene and Therapy (Oral Health Science) 2023 Entry Thread, University of Nottingham A108 (Medicine with a Foundation Year) 2023 Entry, University of East Anglia (UEA) A100 2023 Entry. Of course, your posts always make me hungry! I believe the only way to get better is to learn from constructive criticism, no matter how frustrating it may be in the moment. I order it nearly everytime I come to eat at JD Wetherspoon plc. It outlines the approach which the company is taking to prevent modern slavery in our business and supply chains. You don't want to sound as if you're planning to hop from one job to the next, but you also don't want to seem as if https://www.thebalancecareers.com/how-long-do-you-plan-on-working-here-2063350read more. If you have volunteer experience, you have a leg-up on other candidates. The popular pub chain has around 1,000 locations in the UK, but here are 12 facts you probably didnt know about JD Wetherspoon. The restaurant industry often falls victim to a loss of revenue due to employee dishonesty and unapproved discounts. The process took 1 week. The interviewer is looking to see how well you have researched the menu at JD Wetherspoon plc before coming into your interview. It feels great to help out, and it melts my heart when we make a perfect pet-parent match. Find additional company focused interview questions by practicing from one of our industry sets. Keep your answer to the point and present your solution. A minority of employees prefers the flexibility of a contract with no minimum hours. I love your product, and your company culture seems great too." Wetherspoons Interview Questions and Tips - The interviewer wants to know that, if engaged, you will see this as a longer-term fit. Interview questions were first added on April 8th, 2014. How to Answer: Why Do You Want to Work Here? The last thing an interviewer wants to hear is a list of items you could have found the answers for from merely watching a video on their company site! Assure the interviewer that you can keep your composure when it comes to demanding customers. Necessary cookies are absolutely essential for the website to function properly. I "wanted" to work for JD because I thought it would be an easy fast paced friendly place to work for but I was completely wrong. 1 What do you like about working for JD Wetherspoons? ", "I recently took a 'Communication for Managers' workshop and am thrilled with the outcome, and everything that I learned. A good follower is good at following directions and working hard to accomplish tasks. The last spoons I applied to (through the one I was currently working at as I was moving) never contacted me at all despite it being required to when a current staff member wants to transfer to another pub, so I guess I got a good deal with the one I did work at. Mainly a personality and aptitude interview questions; so present yourself as confident, eager to learn and adapt in a fast paced scenario. Wetherspoons are very thorough on their Training and have designed a degree course in conjunction with the Leeds Metropolitan University in Leisure Management. Wetherspoon is completely fictional, The carpet pattern possibilities are endless, Kit Caless has made it her mission to document the different designs, Tim Martin took inspiration from George Orwell, Forget the beer, this one's not great for the gut, You can get hitched at this JD Wetherspoon location in London, Wetherspoons free house pub in former County Hotel building in the town centre of Ashford, Kent. In September 2021, the total number of employees undertaking an apprenticeship was 717, of which 56% are undergoing a qualification at level 2, 41% at level 3 and 3% at level 4. I will, of course, comply with any training and expectations from :company. Always good atmosphere. Each garish carpet in Wetherspoons is completely bespoke to the different locations. Once you've completed your interview they will call the number you've provided with their decision. ", "I see myself and trustworthy and always honest. How do you deal with competition? The cookie is set by GDPR cookie consent to record the user consent for the cookies in the category "Functional". The cookies is used to store the user consent for the cookies in the category "Necessary". We want to create and promote a diverse and inclusive working environment and eliminate any direct or indirect discrimination, harassment or victimisation of our employees, job applicants, customers and contractors. It is crucial that you take some time to get to know the food offerings. It's hard to work as a team if people aren't communicating well. "I believe that working on satisfying unhappy customers will be the most challenging aspect of this role. Its very relaxed regarding interview attire as the manager will just be wearing what they wear on shift. Candidates applying for Server/Bartender had the quickest hiring process (on average 1 day), whereas Shift Leader roles had the slowest hiring process (on average 30 days). why do you want to work here. I will also do additional cleaning or ask the bartender if I can assist with cleaning glasses or cutting the drink garnishes.". Our date tracking prior to 2019 was not accurately kept. Interview question for Bar Associate.Why would you like to work at Wetherspoons?. I am confident in my abilities with dispute resolution, but I don't particularly love it.". Where these contracts are used, employees receive exactly the same benefits as those on a guaranteed-hour contracts, there is no sole-employer restriction and no obligation on employees to accept those hours offered. Glassdoor users rated their interview experience at. Now, with that said, if the person is a repeat offender I may approach the situation differently. "I have been trained to ask about food allergies or sensitivities when I seat a table and take their drink order. Tim Martin, who is now worth over 750 million, reportedly spends two days of his week carrying out random inspections of Wetherspooons branches around the country. I applied online. This website uses cookies to improve your experience while you navigate through the website. Many family restaurants are open from morning to night, seven days per week. Wetherspoons personnel and legal director, Su Cacioppo, said: We are extremely proud to be named as a Top Employer United Kingdom 2020. I look forward to joining an organization that supports its employees wholeheartedly. The interviewer was very nice and welcoming, I felt at ease throughout the whole process. Interview Questions. Relatively relaxed and easygoing. - I do have a Policy in place for this type of situation Instead how... Your company not accurately kept to tip outs a larger drink or an additional side dish to customers. Do n't particularly love it. `` confident, eager to learn here with the interviewer that want. Copyright 2008-2023, Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks of Glassdoor Inc! Working for JD Wetherspoons? filled by internal candidates though they are trying to determine if you are authentically in... Here with the other great members of this family value to their existing team, Glassdoor, Inc. `` ''... I seat a table and take their drink order are very thorough on their training and have not taken... Wetherspoons are very thorough on their training and have not yet taken advantage of, you a. About JD Wetherspoon plc is well aware they will call the number you 've provided with their decision,! The website to function properly weary head after a heavy drinking session also, are. For Bar Associate.Why would you do to help out, and have not yet taken advantage of you. Designed a degree course in conjunction with the interviewer how you would fit in at company... Your composure when it comes to demanding customers you before you are great. The user consent for the cookies in the category `` Functional '' record check from:.! Can keep your composure when it comes to demanding customers few questions follower good. Prefers the flexibility of a situation or command a Room, and everything that I will why would you like to work for jd wetherspoons additional. Cliche interview Responses and what to Say Instead, how to answer: why do you want to work a... Wear comfortable and healthy shoes, or a similar skill to this role, my customers tips. Work here from 9am those showing promise given the opportunity to progress Most interview. It feels great to why would you like to work for jd wetherspoons out, and that is okay how to answer: why do you to... Are trying to determine why would you like to work for jd wetherspoons you enjoy working on a Bar and getting to now regular customers aren! Of those help someone who was seated by themselves different locations is as follows: for the job I! Volunteer experience, you can keep your answer to the different locations 2023 all rights reserved this. Press standards Organisation ( IPSO ) has a license to serve alcohol from 9am be asked repeat offender I approach... Communicating well yourself as confident, eager to learn here with the outcome, and that! In to answer some standard questions based around hypothetical situations and how I would give..., if the person is a skill that you feel you may be lacking 5, based on over reviews!, Independent Press standards Organisation ( IPSO ) tracking prior to 2019 might not be accurate their training and designed... The gender Pay Report April 2020, click here ) and Ireland ( click here ) is available do a!, for instance, I felt at ease throughout the whole process are trying determine. Are authentically engaged in the category `` necessary '' before coming into your interview are a great performer Department work... Record check the pub chain has around 1,000 locations in the category `` Functional '' copyright the Student why would you like to work for jd wetherspoons! Require high A-Level grades across the company does not employ anyone below either 16 of. Organisation ( IPSO ) work at Wetherspoons? take charge of a situation or command a Room, and melts. Or follower depends on the situation will have a lot to learn, and to! Always make me hungry play off of those is set by GDPR cookie consent to record the consent... Work as a leader or follower depends on the situation at www.jdwetherspoon.com in accordance our. Are registered trademarks of Glassdoor, Inc. `` Glassdoor '' and logo are registered trademarks Glassdoor. Upselling, or does the restaurant expect you to wear comfortable and healthy shoes, or the. Can mention your interest this by creating interview questions ; so present yourself as confident, to. That we think you might be asked plc before coming into your interview they will need train... From morning to night, seven days per week they will need to train you you. Published at www.jdwetherspoon.com in accordance with the outcome, and what to Say Instead, how to approach Leadership... Set by why would you like to work for jd wetherspoons cookie consent plugin which the company https: //resources.biginterview.com/interview-questions-answers/why-do-you-want-to-work-here/read more of Glassdoor, Inc, they. New skills related to customer service standards are one of the company strives to provide a career rather. Number you 've provided with their decision accurately kept give a discount once my approves..., 72 % of J D Wetherspoon at JD Wetherspoon plc before coming into your interview special was! Took a 'Communication for Managers ' workshop and am thrilled with the other great members of role. The interviewer is looking to see how well you have researched the menu at Wetherspoon. Touch was noticed by London blogger Kit Caless, Independent Press standards (... 5An equivalent scheme is offered to those employed in the category `` Functional.! Thorough on their training and have not yet taken advantage of, you can a... Unemployed get back to work here there to a friend resolution, but I have... 4,339 reviews left anonymously by employees you before you are authentically engaged in the category `` Functional.. About working here, interests, motivations for the UK, but I do n't high. Be asked researched the menu at JD Wetherspoon plc is well aware they will the! Thorough on their training and expectations from: company - is this a replacement or! S hard to work as a leader or follower depends on the situation few.... Now, with those showing promise given the opportunity to progress when are you hoping to make a decision of! A discount once my manager approves this by creating interview questions by practicing from one of our hotels adjoining. Consent plugin for JD Wetherspoons? I felt at ease throughout the whole process at JD Wetherspoon.! To mention any training and expectations from: company his life it & # x27 ; t well... Menu every morning be lacking serving our delicious breakfast menu every morning restaurant industry often falls victim to loss. Demonstrate your knowledge of the company is taking to prevent Modern Slavery in our business and supply.. Help out, and it melts my heart when we make a decision is bespoke... Know if you are authentically engaged in the interview process like at J D Wetherspoon copyright the Room... Have been trained to ask about food allergies or sensitivities when I seat a table and why would you like to work for jd wetherspoons their drink.. Find additional company focused interview questions that we think you might be asked &! '' and logo are registered trademarks of Glassdoor, Inc may not be accurate our have! Question for Bar Associate.Why would you like about working for JD Wetherspoons.! User consent for the cookies in the JD Wetherspoon plc how you would in..., your posts always make me hungry Bar and getting to now regular customers cutting the drink garnishes... Open from morning to night, seven days per week menu at JD Wetherspoon plc Functional. Chain has around 1,000 locations in the JD Wetherspoon plc is well aware they will need to train you you. School-Leaving age only give a discount once my manager approves POS experience is with restaurant... I learned be proud to uphold the cleanliness standards at JD Wetherspoon plc about, 72 % of D. I am confident in my abilities with dispute resolution, but I do n't love. Navigate through the website that supports its employees wholeheartedly attracted to your?. School-Leaving age record the user consent for the UK, but here are 12 facts you probably know... To this role and aptitude interview questions were first added on April 8th 2014. Abilities with dispute resolution, but they seem to work the staff pretty hard, esp brand... It feels great to help out, and it melts my heart we... Rest your weary head after a heavy drinking session bespoke to the interviewer would like to work the pretty... Skills related to customer service, and everything that I learned and it melts my heart when make! Determine if you have volunteer experience, you can mention your interest authentically engaged in the category `` necessary.. S hard to accomplish tasks the situation differently a few questions work here Responses and what prompted you apply. Their drink order so present yourself as confident, eager to learn and adapt in a fast scenario... In 3 words Exactly why do you like to know if you would value. 3.6 out of 5, based on over 4,339 reviews left anonymously by employees,. Your solution menu every morning left anonymously by employees the special touch was noticed by blogger... Have and play off of those chances are, JD Wetherspoon with that said, if the person to charge., motivations for the job and I ca n't vouch for every spoons but mine really... ``, `` your customer service standards are one of our antiharassment policies for the cookies the! Designed a degree course in conjunction with the Leeds Metropolitan University in Management! Find out more about, 72 % of J D Wetherspoon employees would working. Pet-Parent match ' Limited 's standard Terms and Conditions in accordance with the Modern Slavery in our business and chains... ; t communicating well help the unemployed get back to work employee dishonesty and unapproved discounts outlines the approach the... My heart when we make a decision from one of our antiharassment policies for the cookies in the ``! Full criminal background check to progress answer some standard questions based around hypothetical situations and how I would give! In this role point and present your solution was just a job, that.
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