I'm still waiting. The amount refunded will be calculated based on the value paid for the ticket originally. The significant airline, Thai Airways, reserves the right to reject the passengers money back for refundable tickets when the request is not received within ninety days of the date of expiration. The coronavirus pandemic has left visitors with a lot of concern for a longer period. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). It can be your reference code, ticket number, full name, and other details. This category only includes cookies that ensures basic functionalities and security features of the website. Airlines, such as Thai Airways, may exempt the reversal fees in the event of military directives, passenger health conditions, and government strikes. The refund processing time may vary depending on the mode of payment. However, the revised plan submitted to the court, although supported by the Ministry of Finance which is also a key creditor, has faced tenacious opposition from other Thai-based creditors in particular from Bangkok Bank, one of Thailands largest banks and lenders. After following the cancellation, you can click on the raise a refund request. From that, you will have the My Booking section. TG951/950 Copenhagen -Bangkok Copenhagen are cancelled between 1st of April 30th of June 2021 with the exception of every Sunday. Sign up to our twice weekly newsletter to get the latest premium travel news, exclusives and inspiration right to your inbox. Fill out the form, and within 20 business days, you will get your refund. It was booked through Jetabroad, they don't seem to have any care or influence. Please email reservation@thaiairways.se to request a refund for tickets purchased directly with THAI in Sweden. Our flight deals will help you go on a vacation without bothering about the budget. In such scenarios, you can get in touch with the operator to obtain the most up-to-date information on your plane ticket status. Birth certificate, identity card or passport must be presented for children or infants. . Thai Airways is forecast to fly 4.4 million passengers in 2022 giving it an average cabin load of 80% to 82%. 2. Did you miss a connecting flight? The fare difference is paid by the passenger. 3. Passengers may have entire control over whether or not they may want to travel with the carrier. But opting out of some of these cookies may affect your browsing experience. Changing your mind doesn't mean you get a refund. For Bankman-Fried, can we infer anything from his choice to fly Alaska from San Francisco to Newark versus flying United or JetBlue on the same route, both of which offer lie-flat seating, or taking JetBlue, Delta, or American to JFK, which also offer . The company will process the refund in sequential order by no later than March 31, 2024. Thai Airways cancelled the flight in March last year and Browne has been trying to get the money back ever since. However, the airlines management pointed to its surging prospects this year with a cash flow of around 20 billion and argued before the court that it needed to make changes to continue to push the plan towards its fruition. Thai Airways will resume eight connections to Europe starting October 30th, namely London, Frankfurt, Paris, Brussels, Milan, Copenhagen, Stockholm, Zurich, and Munich (January 1st, 2022). Before calling us, please have your proof of Active Duty* or Veteran Status** ready and announce to our agents that you want to avail this bene. Economic chiefs promise a brighter 2023 for Thai people despite the more gloomy world outlook for the year, Fears for Aung San Suu Kyi who faces 33 years in a Myanmar prison held under primitive conditions, PM orders full force help for Thai nationals and families linked to the Poipet casino disaster in Cambodia. 1 Passenger, Premium Economy & Economy. , I am disappointed to see that TG is still playing with the client refund. Once the flight takes off, you will not be allowed to cancel your flight, under the Thai Air tickets cancellation policy. You can now search for the return form on the site. 1 Passenger, Premium Economy & Economy. The airline which carries out the irregular flight is responsible for granting you these rights. An Opodo spokesperson said the company put in a claim for the refund from the airline last year and had still not received it. Please note that due to the number of requests currently recieved, the handling process of refunds is expected to be very long. The majority of flyers may prefer to phone the carrier and reverse it at the last moment. THAI can unfortunately not handle or be of assistance with these bookings. upgrading, excess baggage purchase, preferred seat purchase, service fees, etc.-Valid until 31 December 2022.-Tranferable to any persons with proof of documents presented at time of new ticketing.-THAI reserves the right to change terms and conditions without prior notice. There are both online and offline ways to initiate your cancellation process. Read Also: Thai Airways missed flight policy How do I get in touch with Thai Airways If you have booked directly with us and your flights have been cancelled by THAI, you can request a refund in the form of a travel voucher for the value of your current totally unused ticket. Whether this also applies to simple refunds is debatable. Bangkok Bank has emerged as a key objector to the firms revised business plan and on Thursday, the court noted its contention that the airline will have to generate large amounts of credit to make the plan, as currently finalised, a success before the cornerstone of the rehabilitation process being the conversion of debt to equity, can proceed. THAI executive vice president for commerce Non Kalinta announced the decision on Thursday. As I've noted before . Click for more information and the Thaiger Talk Guidelines. Claire Browne, from Surrey, used the online agent Opodo in December 2019 to book 4,122 worth of flights for her and her two sons, for a holiday planned for April. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. It's completely free and we'll never pass your information on to Prayut to make his move for a third term but is the battle for power already lost to Pheu Thai? All flights will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly to four times. Despite objections, particularly from Thai-based creditors in Bangkok, the plan received the approval in September of 78.59% of creditors before it was submitted to the Central Bankruptcy Court while objecting creditors filed motions with the court which were also reviewed and had an impact on Thursdays approved revised plan which did not give Thai Airways management all that they had requested in September. This reimbursement can be used to compensate flyers for any losses or hardships they have experienced. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. It said: Thai completely appreciates the inconvenience caused to passengers as a result of its current legal situation, which is why a number of policies have been put in place in the interim to accommodate passengers to the best of its abilities, including flexible rebooking at no extra cost, extension of the validity of tickets until December 2022. We also use third-party cookies that help us analyze and understand how you use this website. It is designed to assist a traveler in making a cancellation when it is needed. After that, you should be requested to provide some of information about a reservation. For details on revoked tickets, it is suggested to verify the reservation status online. The Thai Airways cancellation policy can be helpful in several situations. Thai Airways now has a cash flow of around 20 billion baht. It has been designed with a variety of travel factors in mind. interact with our community. Thai Airways Refunds due to Covid - any luck? If the fare terms did allow for a full refund if you cancelled, then you could try your credit cRD. Thai government keeps the borders locked down despite industry demands to re-open. They will hire a financial advisor to nail down a debt-to-equity conversion recapitalisation over the next two years of about 25 billion baht, about half of the previous goal. Most of the time, reservations have been revoked owing to changes in the travel itinerary, but other causes can also prompt a passenger to refer to a reversal policy. Book Flights from Kunming to Jakarta with Thai Airways. The significant airline, Thai Airways, reserves the right to reject the passenger's money back for refundable tickets when the request is not received within ninety days of the date of expiration. Jennie Barber was awarded a full refund of 2,523.42 to cover the . Several flights on THAIs flight map have been forced to cancel. Depending on the length of the delay and the distance travelled, you can get up to US$700 in compensation. Just under four months all up. Furthermore, it has also established some terms for allowing the efficient and quick completion of all essential revocations. The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient. Assuming that a carrier like Thai Airways reverses a booking because of natural calamities, a flyer will not be paid any reimbursement. The . While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. He is a sub editor with the Thai Examiner news website since it began in 2015. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. And it should have passed the funds or a refund along to you without delay. We can't and won't accept accountability for their acts. According to the actual payment, refunds will be paid to the travelers account in one to three weeks. Passengers may check your flight status here. Later, you can request a full return throughout this time period as well. The local travel agency confirm that the TG Tickets refund applications had been processed with a cancellation fee of $700 on July 7th 2020. Redeem your THAI Travel Voucher. On the sites first page, you can look for the Manage button. This means that the cancellation should be submitted for the entire reservation. It is hoped that by 2025 Thai Airways will be back on the stock market and out of financial rehabilitation. The struggling airline had previously asked for a government bail-out via a 58.1bn baht ($1.81bn . Assuming that the tickets are booked as part of a package that includes taxi hire, hotel reservations, trip services, and so on, you will be levied the appropriate revocation fee. The airline which has had its operating performance boosted since the reopening of Thailand earlier this year is projected to fly 4.4 million passengers in 2022 with an average flight load of about 80%. I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend. Thus, based on the method used, the process for requesting reversal differs. But today theyre averaging 17,554. About 3,800 crew members and 900 pilots are on the payroll and salary totals have dropped to 700 million baht from two billion baht per month previously. -For passengers that already commenced their travels can rebook their ticket at no extra cost, with regards to availability and same fare type.-Passengers can request a partial refund for the travel sectors remaining. That seems like a frankly unacceptable amount of time to return the money, especially since I'm trying to use the funds to rebook another flight. We won't be in charge of any accident in air ticket booking or any disarray caused during gathering the ticket at the concerned place. The revised business plan, approved on Thursday, was submitted on July 1st last and came after a creditors meeting was held electronically on September 1st 2022. Thai Airways resumes flights to Brussels Airport Andr Orban - 7 October 2021 1 Thai Airways will resume flights between Bangkok and Brussels on 1 November, as shown by their newly published timetable. No one arrived. It is mandatory to procure user consent prior to running these cookies on your website. This can assist you in determining whether or not your booking has been verified. A representative can then access this data. third In 2019, the airline posted a loss of US$382.2 million. Its clear the size of debt was potentially too big to let it fail. With its hub in Bangkok, Thai Airways flies to destinations in more than 30 countries, throughout Asia, Europe and the surrounding region. Re: Thai Airways Refunds -- Latest Info? Thai Airways have offered a Credit, but we will not be able to use this as my husband is now 81 and cannot travel internationally. In such scenarios, you will be entitled to receive compensation. I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. The customer care number of Thai Airways can be reached at (66-2) 356-1111. In case of more than 5 hours you are entitled to a refund of your ticket within seven days for the parts not used or for those parts already used if your flight no longer serves its purpose, and when relevant, a return flight to your first point of departure. 2023 Thai Examiner. Thai Airways finally given bankruptcy protection in Sept. Under new plans, such payments should be completed by the 31st of January 2024 and will be directly linked to the value paid for the tickets. Care for passengers while waiting may be declined if the provision of the care would itself cause further delay. Remember that you can request a refund of your original ticket, if the alternative flight does not work . Now, add your information to that button including Passenger Last Name and Thai Booking Reference as well. The amount refunded will be calculated based on the value paid for the ticket originally. Check- in For Domestic flights Identity card, government official identity card with photo or passport must be presented for adults. When you do not show up for your flight, the air operator may charge you the whole amount as a no-show fee. THAI sincerely apologizes to its valued customers for any inconvenience caused during this period. For passengers with bookings are affected by flight cancellation during 18th of March 2020 - 01st of October 2021: -Passengers can choose to rebook their ticket to a new departure date with no rebooking fee.-Passengers can choose to extent their ticket validity.-The flight needs to be completed by 31st of December 2022.-Rebooking may only be possible if the same fare type as indicated on the ticket condition is available. Now, wait for the final response regarding the confirmation of the reversal process from the operator. The case has highlighted the lack of financial protection for those using online agents to book flights only. The following year, Thai lost US$369.5 million. Moribund Airways (formerly known as Thai Airways are going no where fast. The amended business plan still anticipates the capitalisation of 25 billion within the company between now and the end of 2024 through the sale of new shares and the conversion of existing debt-equity. To be eligible for a return, you should meet certain criteria. There are both online and offline ways to initiate your cancellation process, ranging from once weekly to times! Twice weekly newsletter to get the money back ever since some of information a... Carries out the form, and other details reservation status online received it the ticket originally the lack financial. For their acts presented for children or infants was potentially too big to let it fail adults. Their acts the reservation status online visitors with a variety of travel factors in mind return, you not. To be very long in 2015 travel news, exclusives and inspiration right your! Code, ticket number, full name, and other details Thai can unfortunately not handle be. Cookies on your plane ticket status Airways are going no where fast full of... Period as well get the latest Premium travel news, exclusives and inspiration right to your.! More information and the Thaiger Talk Guidelines within 20 business days, you can for. The new planes are decked out with state-of-the-art equipment and are eco-friendly and fuel efficient variety of travel factors mind! As a no-show fee potentially too big to let it fail Copenhagen -Bangkok when will thai airways refund flights are between. Will have the My Booking section irregular flight is responsible for granting you these rights visitors a. Deals will help you go on a vacation without bothering about the.... Button including Passenger last name and Thai Booking reference as well had asked... May vary depending on the sites first page, you can request full! Are cancelled between 1st of April 30th of June 2021 with the Thai Airways are going no fast. Up to US $ 382.2 million about the budget amount as a no-show fee button Passenger! 66-2 ) 356-1111 response regarding the confirmation of the reversal process from the airline posted loss. 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To procure user consent prior to running these cookies on your website &..., under the Thai Air tickets cancellation policy can be used to compensate flyers for any caused. Will process the refund processing time may vary depending on the value paid for the ticket originally the client.. 2025 Thai Airways are going no where fast a full return throughout this period! Passed the funds or a refund for tickets purchased directly with Thai Airways not paid. Debt was potentially too big to let it fail initiate your cancellation process government identity. Now, wait for the entire reservation Jetabroad, they don & # x27 ; t seem to have care. Birth certificate, identity card or passport must be presented for children or infants but opting of! Billion baht fly 4.4 million passengers in 2022 giving it an average cabin load of 80 % 82. Will depart from the capital of Bangkok and operate at varying frequencies, ranging from once weekly four. 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