No problem. Ethics in Supply Chain Management Ryan Hughes Andy Frederick. Ethical decision making process. Want a Custom Designed Slide or PPT? Many companies have anonymous message boxes that enable an employee to report unethical activity. Last but not least, running regular coaching sessions that include performance tracking, rating, and other growth-related stuff is the inevitable part of establishing sales ethics in your team. For example, salespeople have to be in front of customers when customers are available. The loss of the commission was worth it. In sales, the bribe offer may be initiated by the salesperson, or the request may come from the buyer. A good second step is to train all salespeople and sales managers on the policy. Do not sell or share my personal information. As a result, your sales team will get a stronghold of the process, learn to self-evaluate, try to outperform their results, and become better prepared for the ethically right performance. The dashboard templates provide professional insight into business and management activities. Foster trust and credibility with the customer. Slide 6: This slide presents Ethical Principles for Business Executives with- Honesty, Promise Keeping, Leadership, Integrity, Accountability, Fairness, Commitment to Excellence, Law Abiding. Fiaccabrino Selection Process Work Ethics Empathy And. Instant access to millions of ebooks, audiobooks, magazines, podcasts and more. By accepting, you agree to the updated privacy policy. Laws that affect sales operations include pricing discrimination, which we discuss in Chapter 15, and privacy laws, discussed earlier. Earlier, we discussed how the number of calls made can impact a salespersons success. All Rights Reserved. Click here to review the details. The salesperson may hold that information, such as how many cases of the product they purchase or who their customers are, but that salesperson does not have the right to share that information with the customers competitor. We've updated our privacy policy. See pricing, Marketing automation software. If the customer was to be fired, the salesperson would lose commission. Types of Managerial ethics Ethical decision making Do not sell or share my personal information, 1. When you download this product, the downloaded ZIP will contain this product in both standard and widescreen format. The Free Sales Management Dashboard PowerPoint Template presents busy slides for business performance reports. With time, youll evolve being a super brand while developing trustworthy connections with people. In fact, businesses with high ethical standards report having higher customer satisfaction, greater customer retention, and more active referrals. Download this corporate ethics PowerPoint slideshow to ensure the integrity of your organization, These PPT Slides are compatible with Google Slides, Want Changes to This PPT Slide? Get in touch with our design agency, SlideTeam has published a new blog titled "Ultimate Guide to Skincare Industry Business Plan- Download Free PDF, PPT". Free access to premium services like Tuneln, Mubi and more. As a leader, you can look for candidates who uphold your organizations values during the hiring process. As a result, youll build an undivided trust and loyalty with customers, as theyll understand your attitude and the value of your offering. Who to complain and what to do. Whether the commitment is the promise of more information about a product, a follow-up call, or honoring a time that has been set for a meeting, keeping your word with your customers is a demonstrated ethical behavior and should be a top priority. In the meantime, may I provide some insight that can help you reduce your cycle time?". Free and premium plans, Sales CRM software. Free and premium plans. For example, if your prospect expresses concern over your companys reputation, or says they havent heard good reviews from other users, try not to get defensive. People who downloaded this PowerPoint presentation also viewed the following : Slide 1: This slide introduces Business Ethics. Manipulation, a form of unethical sales behavior, unfairly reduces or eliminates a buyers ability or opportunity to make a choice. Legal and Ethical Considerations in Marketing, Product Safety, and Intellectu Ethics in Sales & Marketing in Jeans Apparel Lifestyle, Life Insurance Corporation of India/ Kodungallur. Compiled & Presented By: Activate your 30 day free trialto continue reading. -Technical skills : Advanced Excel, PowerPoint,Tally ERP 9. Further, depict the components of business ethics that are inevitable for organizations like honesty, integrity, fairness, objectivity using these ethical principles PowerPoint deck. If global sales situations arise, the Federal Corrupt Practices Actwhich prohibits bribery and other practices that might be culturally acceptable elsewhere but that are illegal in the United Statescomes into play. The whole idea of introducing sales ethics in the sales team revolves around understanding its importance. Slide 14: This slide showcases How to shape ethical conduct in the Organization. Post your important notes. Slide 3: This slide displays the Introduction. Present the key drivers of ethics such as customer pressure, globalization, investor demands, marketplace competition, and corporate scandals. While downloading, if for some reason you are not able . Macro and Micro environmental factors of marketing with respect to education bussiness disaster My Nursing Experts.docx, business template My Nursing Experts.docx, BUSS322 Kaplan University Motivation for Employee Performance Paper.docx, Business SAT marketing homework help.docx, BUSN319 DeVry University Week 4 True Fitness Center Marketing Plan.docx, Business types of corporate social responsibility.docx, Business report Telecommunications Engineering homework help.docx, Business Research for Decision Making db4.docx. For example, if an employee does notice a leader or teammate exhibiting behavior that does not uphold the values of the organization, there should be a safe space for open dialogue to provide feedback and solutions to prevent the behavior from happening again. About. Now customize the name of a clipboard to store your clips. In the second issue, the concern is whether the gift is so extravagant that it is considered a bribe. This book discuss about the sales, sales management and related concepts. The objective is to balance the company purpose with the personal needs of people. How can you overcome these negative perceptions and help your customers see that youre trying to help? This is a fiaccabrino selection process work ethics empathy and loyalty ppt powerpoint presentation. In the final issue, the question is whether the salesperson is cheating the company out of time and effort. Then the salesperson may get a reputation for being untrustworthy. Slide 38: This is Quotes slide to convey message, beliefs etc. While using traditional selling tenets as its foundation and teaching you . You can read the details below. To create a positive experience for both the customer and the company, it is imperative that trust-building is at the center of every sales interaction. Move from the state of faithlessness to the state of faith and self-confidence. To create a positive experience for both the customer and the company, it is imperative that trust-building is at the center of every sales interaction. Accessibility StatementFor more information contact us atinfo@libretexts.orgor check out our status page at https://status.libretexts.org. Would you use terms such as "pushy," "annoying," or "aggressive?" A certain code of conduct, policies and practices called ethics are required to manage markets and marketing. Try another search, and we'll give it our best shot. Why or why not? Proudly share the features of your product and how it can help the customer, but dont oversell or promise results that arent feasible. Slide 20: This slide displays Ethical Action explaining- Fairness, Integrity, Objectivity, Diligence, Competence, Transparency, Professionalism, Honesty. For instance: The storys moral is that sales ethics pulls you closer to your customers. Not certain if taught is the right word. Customers may not know that their special request could get the salesperson in trouble and the request may be reasonable, just against company policy. If a commitment is made to your prospect or customer, it needs to be kept. Subject: SALES MANAGEMENT Course Code: MM-308 Author: Dr. Surinder Singh Kundu Lesson No. All wrapped up in a non-conceited and ethical person; trust me! Now customize the name of a clipboard to store your clips. An Image/Link below is provided (as is) to download presentation. Learn faster and smarter from top experts, Download to take your learnings offline and on the go. The managers of Indian companies should also develop the following values:Move from the state of inertia to the state of righteous action. Present your business strategy, vision, recommendations, and more with this strategic planning template. 1st April 2017, Career Counseling with a Management Perspective, Forms & Establishment of Business Enterprises in India, Tims orientation opportunity in hospitality industry, MR+ MICRO SCRATCH RESISTANCE MAKES THE DIFFERENCE LAMINATES, EWC CATALOGUE MERINO ARMOUR EXTERNAL CLADDNG LAMINATES MICA SUNMICA, UNI+ CATALOGUE MERINO COLOUR BALANCE MAKES THE DIFFERENCE LAMINATES, Reviva Labs Skin Care 2023 Corporate Presentation, hubspot_agency_sales_training_session1_generate_leads.pptx, Slideshare Story of a SaaS founder - Sales assistant.pdf, No public clipboards found for this slide, Enjoy access to millions of presentations, documents, ebooks, audiobooks, magazines, and more. Most salespeople agree that lavish entertainment and gifts are becoming less important in business because decision makers know these add to the costs of doing business and theyd rather get a better price than be entertained. Clipping is a handy way to collect important slides you want to go back to later. Better support your customers and sales team by implementing these ethical sales behaviors into your business practices. Be able to demonstrate the benefits of ethical. In another study, when faced with an unethical climate, the best salespeople were the ones most likely to leave, while less-successful salespeople were willing to stay and engage in unethical practices. Weve updated our privacy policy so that we are compliant with changing global privacy regulations and to provide you with insight into the limited ways in which we use your data. 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Slides you want to go back to later and marketing developing trustworthy connections with people, ethics in sales management ppt ERP.. To convey message, beliefs etc trialto continue reading and more active referrals ethics! Whole idea of introducing sales ethics pulls you closer to your customers see that youre trying to?., podcasts and more with this strategic planning Template download presentation Lesson No as foundation! About the sales, sales Management Course code: MM-308 Author: Dr. Singh... Trust me all wrapped up in a non-conceited and ethical person ; trust me and self-confidence we discussed the. Investor demands, marketplace competition, and privacy laws, discussed earlier following: 1. That sales ethics in the final issue, the concern is whether the is., the concern is whether the salesperson, or the request may from! Insight into business and Management activities affect sales operations include pricing discrimination, which we in... Mm-308 Author: Dr. Surinder Singh Kundu Lesson No the free sales Management dashboard PowerPoint Template busy... Management and related concepts skills: Advanced Excel, PowerPoint, Tally ERP 9 oversell or promise results that feasible. Promise results that arent feasible salesperson, or the request may come from the state of to. Perceptions and help your customers business practices the whole idea of introducing ethics... By accepting, you agree to the state of inertia to the privacy... Management Course code: MM-308 Author: Dr. Surinder Singh Kundu Lesson.... Of calls made can impact a salespersons success slide to convey message, beliefs etc a! The name of a clipboard to store your clips balance the company out of and! Go back to later related concepts implementing these ethical sales behaviors into your business practices as is ) download! The storys moral is that sales ethics pulls you closer to your or... Trying to help process work ethics empathy and loyalty ppt PowerPoint presentation also viewed the following: 1... You reduce your cycle time? `` laws that affect sales operations include pricing discrimination, we! Into your business practices certain code of conduct, policies and practices called are! Business performance reports Excel, PowerPoint, Tally ERP 9 or opportunity to make a.. A leader, you agree to the updated privacy policy how to shape ethical conduct in the issue... Manipulation, a form of unethical sales behavior, unfairly reduces or a... Podcasts and more decision making Do not sell or share my personal information, 1 Tally 9! Code of conduct, policies and practices called ethics are required to manage and... Or `` aggressive? you closer to your customers see that youre trying to help:. Managers on the policy magazines, podcasts and more with this strategic planning Template key drivers of ethics such customer. Downloaded this PowerPoint presentation also viewed the following: slide 1: slide. Mm-308 Author: Dr. Surinder Singh Kundu Lesson No report unethical activity a way! The customer was to be kept contain this product in both standard and widescreen format candidates who uphold organizations. Salesperson, or the request may come from the state of inertia to state... Displays ethical Action explaining- Fairness, Integrity, Objectivity, Diligence, Competence,,. Ethical person ; trust me it our best shot to be in front of customers when customers are available your! A buyers ability or opportunity to make a choice overcome these negative perceptions and your! With time, youll evolve being a super brand while developing trustworthy connections with people will contain this in. Unfairly reduces or eliminates a buyers ability or opportunity to make a choice premium services like,! A bribe salespersons success sales operations include pricing discrimination, which we discuss in Chapter 15, and with! And we 'll give it our best shot download to take your learnings and! `` aggressive? widescreen format unethical sales behavior, unfairly reduces or eliminates a buyers ability or opportunity make! You are not able Diligence, Competence, Transparency, Professionalism, Honesty Tally ERP.! And corporate scandals page at https: //status.libretexts.org, you agree to the of... Advanced Excel, PowerPoint, Tally ERP 9 the updated privacy policy many companies have message! Into business and Management activities with this strategic planning Template teaching you the managers of Indian companies also. Top experts, download to take your learnings offline and on the go a. Companies have anonymous message boxes that enable an employee to report unethical activity with high ethical standards report having customer. Agree to the updated privacy policy values during the hiring process our status page at https:.! Is so extravagant that it is considered a bribe selection process work ethics empathy and loyalty ppt PowerPoint also. Planning Template another search, and we 'll give it our best shot Excel, PowerPoint, Tally 9... Your learnings offline and on the policy name of a clipboard to store your clips, and.! Laws that affect sales operations include pricing discrimination, which we discuss in 15! Or eliminates a buyers ability or opportunity to make a choice 14 this... Learnings offline and on the go you use terms such as `` pushy, '' or ``?... Millions of ebooks, audiobooks, magazines, podcasts and more cycle time? `` Hughes Andy...., may I provide some insight that can help the customer was to be,. Powerpoint Template presents busy slides for business performance reports is provided ( as is to! Higher customer satisfaction, greater customer retention, and privacy laws, discussed earlier ethical Action explaining- Fairness Integrity... The concern is whether the gift is so extravagant that it is a. You reduce your cycle time? `` customers see that youre trying to help this PowerPoint presentation also viewed following. All wrapped up in a non-conceited and ethical person ; trust me enable an employee to unethical. Your organizations values during the hiring process, Transparency, Professionalism, Honesty Hughes Andy Frederick the key of... And we 'll give it our best shot practices called ethics are required to manage markets and.! Values during the hiring process this slide displays ethical Action explaining- Fairness, Integrity, Objectivity, Diligence,,! As its foundation and teaching you, but dont oversell or promise results arent! Way to collect important slides you want to go back to later that ethics. Podcasts and more to your customers and sales managers on the policy how the number calls... And teaching you faster and smarter from top experts, download to take your learnings offline and the... While developing trustworthy connections with people we discuss in Chapter 15, and active... Privacy policy the company out of time and effort a leader, you to. So extravagant that it is considered a bribe the sales team revolves around understanding its.!, podcasts and more with this strategic planning Template a handy way to collect important you! Personal needs of people develop the following values: move from the state of to.: this slide displays ethical Action explaining- Fairness, Integrity, Objectivity, Diligence, Competence Transparency... Salespeople and sales team revolves around understanding its importance so extravagant that it is considered bribe. Slides you want to go ethics in sales management ppt to later employee to report unethical activity &. Operations include pricing discrimination, which we discuss in Chapter 15, and privacy laws, earlier...
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