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For the best experience on our site, be sure to turn on Javascript in your browser. turn off the gas and electrical power before servicing the appliance. OUTDOOR GAS FIREPLACE. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video below or use these simple troubleshooting steps to get it working again. Please let us know a bit more about you so we can send you only the content and promotions most relevant to you. Take the remote transmitter close to the receiver (less than 5 feet), press any button on the remote transmitter to transmit the code switch setting to the remote receiver. If you have a standard Napoleon fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. How to light your pilot in a Napoleon Gas Fireplace - YouTube Locate the Receiver Box. This involves a thorough cleaning and usually takes about 45-60 minutes. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again.. If it still doesn’t light after trying these simple gas fireplace troubleshooting tips, or if you are unable to do (or uninterested in doing!) How to Troubleshoot a Napoleon Fireplace Remote Control. If you have a standard Acumen fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. The safest course of action is to have a professional come out and quickly resolve this. GAS FIREPLACE TROUBLESHOOTING VIDEOS. These are the 8 most common reasons why an electric fireplace remote control will stop working beginning with the easiest fix and progressing to deeper issues further down the line. Elevation™ X 42. How to Troubleshoot an Acumen Fireplace Remote Control. We‚Äôve gathered links to most of our top fireplace remote controls below. B&C repairs and services any brand of fireplace except for electric and ventless varieties. While gas fireplaces are usually an efficient way to heat your home, sometimes they act up and cause problems.Fortunately, most gas fireplace issues require nothing more than a little troubleshooting. We‚Äôve also included manuals for several other common fireplace accessories. If your fireplace remote isn’t working, sometimes it’s as simple as changing the batteries. We book several months in advance, so act now! Figure out why your electric fireplace remote is not working from the electric fireplace specialists! Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. You can prevent this in the future by setting it to “winter” mode, which means it will always be on. Why? This is unnecessary and doesn’t save you any money. They could be dead, corroded, or simply loose and not connected in the right manner. Often, when the pilot is weak or not lighting at all, it’s a problem with the thermopile. For the best experience on our site, be sure to turn on Javascript in your browser. For more Napoleon Products visit us at www.napoleon.com A thorough cleaning and inspection often fixes many common gas fireplace problems. Immediately following the beeps - press the "On" button on your remote control and hold it down for 1-2 seconds. We get calls about Fireplace Remote Controls all the time, so we have put together this helpful FAQ sheet with some of the most common questions we get to help you save time. Step By Step Guide: So, with B-vent, a cold flue makes it harder to light because it won’t vent correctly. Parts / Technical Enquiries partshelp@fire-parts.ca. To see how we may use your information, take a look at our. And that stinks. Napoleon lv50n vector 50 direct vent gas fireplace home napoleon lv38 vector 38 linear direct vent gas fireplace gas fireplace repair won t work start or light piezo ignitor obadiah s gas fireplace troubleshooting replacing the pilot gas fireplace electronic ignition empire deluxe direct vent heat napoleon lv38 vector 38 linear direct vent gas fireplace. www.digeratimedia.ca Napoleon FireplacesPlease contact Napoleon Products if you have any questions. But even with direct vent, if you have an electronic pilot, it may have gotten turned off. This is common if it’s been a while since you lit the fireplace and the pilot light was turned off. Try these suggested fixes to get your gas fireplace working normally again. Some people like to shut off their gas during the summer months. let the appliance cool completely before conducting service. The fireplace division of Napoleon manufactures gas and electric fireplaces, wood-burning fireplaces, gas & wood stoves. My remote control is not working. Why? If you wait until September to call, we will be booked well into winter. The bottom line is, gas fireplaces are far more convenient and easier to use than wood-burning ones. Feature loaded with an electric ember bed with realistic glowing embers that are visible from every angle and an included heat circulating blower, this fireplace is beautiful form with high function. But they do require regular service and upkeep. So if you haven’t had any service or cleaning for several years, that’s likely to be the source of your problem. How to Remove & Clean the Glass on My Gas Fireplace. The inner vent releases the exhaust outside, and the outer vent pulls air from outside to keep the fire burning. Troubleshooting a Napoleon Fireplace Remote Control - YouTube Gas Fireplace Troubleshooting – 3 Quick Tips Is your gas fireplace not turning on? If you’re smelling gas, then shut it off. Site Map. What Fireplace Remote Control Works for You? Seems simple, but the gas valve could have gotten turned off for any number of reasons over the summer or since it was last used. If the remote receiver is installed inside a fireplace, the beep How far away from the fireplace can I be and activate the fireplace with a remote control? Or does it turn on but not stay lit? The requirement of annual inspection and/or service is stated in the National Fuel Codes for Canada and the United States. the firebox becomes very hot during operation. I have questions or issues with the RC300 wireless remote control. adhere to the minimum clearance to combustibles for your appliance, refer to your installation manual for information. Or does it turn on but not stay lit? If you have a standing pilot, this means your pilot is always lit, so a cold flue shouldn’t be a problem. No matter the brand – Heat n Glo, Napoleon, Kingsman, Empire, RHPeterson, or any other – the parts will wear out or get dirty or clogged over time. Also, the buildup of soot and other debris can clog the valve and weaken the flow of gas. If your remote has both buttons, press the "On" button. For communication safety reasons, the hand held remote will override the Bluetooth command and the app will not be able to control the flame until the remote is in the off position. How to Troubleshoot a Napoleon Fireplace Remote Control. My remote will not turn my fireplace off. Simply pop open the battery compartment on the remote and inspect them. Nothing beats the comfort of a warm & cozy fire when the temperature drops and the days are cold and many of us now have gas fireplaces in place of wood for the convenience and simplicity they offer. This should produce 3 beeps from the receiver box to confirm it has captured the code from the remote control. To warm up the flue, leave the pilot on for at least half an hour, and then try turning on the fireplace again. The store will not work correctly in the case when cookies are disabled. If you have a standard Skytech fireplace remote control and you can't get it to work with your fireplace watch our video above or use these simple troubleshooting steps to get it working again. Check all that apply, Frequently Asked Questions About Fireplace Remote Controls, Napoleon Fireplace Remote Troubleshooting, Replacement Fireplace Remote Control Manuals. Well, you know what to do. General Enquiries support@fire-parts.ca. © 2020 Spotix, Inc. All Rights Reserved. They’re much less costly overall, since you don’t have to buy wood, and have less environmental impact. My Gas Fireplace Won't Light: Resetting the Control Module. Want in on new arrivals, exclusive deals, sales and more? Again – you are safer leaving this work to a professional. 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